There was an issue with the leaf guard re-install that was ultimately resolved to my satisfaction.
Thank you for your kind review Liz! We really appreciate you taking the time to give us some feedback. We take pride in offering outstanding service and we are overjoyed to receive your compliments.
Roofing Replacement +
There was an issue with the leaf guard re-install that was ultimately resolved to my satisfaction.
Roofing Replacement +
Update Two Years Later:
The shingle install has been sound so far but the re-installation of my metal leaf guard wasn't done correctly. I sent Koast a video of the waterfall my eaves experienced during heavy rains & he said he would fix it when he was in the area. I called & emailed Koast repeatedly, not that I should have to, to stay on his radar but, after Two Years(!) the correction was never done.
I just finished clearing out all the sludge (including a birds nest!) that has accumulated over the two years.
Sorry Koast, everything was great up until your inability to take responsibility for and fix your mistakes. Thank goodness I haven't had an issue with the shingles, I feel I'd have been left in the lurch with that too. :-(
Koast and his crew were all very professional and a pleasure to work with! Koasts quote was competitively priced and didnt take advantage of the fact I had a leak. He did his best to fit me in as soon as possible which I very much appreciated. He was flexible with some additional things I needed done and was very accessible throughout the process of figuring out how to proceed. Hes a good communicator and I felt very well taken care of! I also appreciated how well they cleaned up well after themselves.
Im only too happy to recommend this company so others can also have a positive roofing experience!
