James came recommended to take on a drainage and basement waterproofing job. The crew started off on day one as very good! Showed up on time and worked hard. The second day, they showed up 5 hours later than what we arranged, made no effort to call, and then proceeded to work into the evening. The following day, James and his crew were to return and do some caulking around the sump pump and put washer and dryer back in place. The crew was 5 hours late and did not call to let me know. A piece of the furnace was not put back on, electrical unit unsafely strung over duct work and no warranty information left. The quality of his work remains to be seen over the rainy season. This company failed in the customer service end of business.