Level Up Group Consulting Inc

Level Up Basements were fabulous to work with! Professional, Honest and paid attention to all details from start to finish! They were right on schedule through out the whole project! We would highly recommend them and use them again for any of our renovation projects in the future.

From start to finish Michael and his team were professional, knowledgeable and the project finished on time and the finished product was beyond what I expected.

Michael and his team are the most professional contractors we've worked with. They are always on time and go above and beyond in every situation. Being included in the design and build stages of the project we were able to get exactly what we were looking for. Our basement has been tranformed into an amazing living space. I would highly recommend Level Up Group as a prime choice for renovation projects.

Basement Finishing from a to z. Level up group consulting delivered professionalism and commitment from the start to end.

After a lot of research and evaluating bids from 5 or 6 different contractors, I decided to go with Level Up Group Contracting. I had been let down by contractors before, so I was worried about going through the same frustration. Michael was reassuring and professional throughout the entire process from his initial consultation to the final touch-ups.

Michael provided us with a defined scope of work, a written contract and great ideas on how to maximize space in our small basement (under 300 sq Ft.) From there, he coordinated a full demolition of the existing basement which took a day and a half. Michaels crew discovered a foundation crack which was quickly repaired by his subcontractor.

We then met with Level Ups designer, Ashley, who worked with us and Michael to measure and design the new basement along with materials. Michael runs his own materials showroom where we could see samples of the material wed be using in the basement. We ended up with a quartz countertop in the laundry, electric fireplace, stone accent wall, cabinetry, new stairs and high-quality laminate flooring.

Once everything was confirmed, construction began at the beginning of February. Even though it was cold and the middle of winter, Michaels crew showed up every day and worked efficiently to complete the job in six weeks, exactly what we were promised according to the contract. This included a full cleaning of the basement when everything was done. After finding a few deficiencies, Michael was quick to send his crew back to correct the smallest of issues such as a dim pot light and flapping doors. He even left us with extra paint in case we need to colour match in the future.

The quality of finish and materials was great. Michael didnt cut corners with our job. Walls and the floor were properly insulated; plumbing and electrical were correctly and expertly installed by licensed people who were great to work with.

Dont waste your time with the ladder and a truck guys or the big time TV/radio advertisers. Call Level Up Group and speak to Michael. His work ethic and commitment to quality and customer service is beyond exceptional and Im very happy to recommend Level Up Group for your next renovation project.

Working with Michael and his team at Level Up was a breath of fresh air!

We had previous experience with contractors who did not stay on schedule or budget and were very nervous to hire someone for this job.

However, Michael is a consummate professional. From the outset he got to know us and both our goals and fears. His expertise and project-planning skills were on display immediately. He sized up the job, gave us a quote and a schedule and STUCK TO THEM. He was friendly, communicative, and reassuring throughout.

He got the job done in the timeline he promised and on budget. We were so impressed!

This was made all the more challenging by the fact that Michael had to navigate changing COVID reguations, etc., throughout the project.

Along the way all of the workers who came to the house were on time, considerate, and flexible.

The work itself is very well done. We have been living in the space now for a couple of months and are very, very happy!

We continue to recommend Michael and the team to any friends and family who are looking for a contractor.

We were referred to Level Up by a friend of ours who has a very keen eye for quality and a bit of a handy person herself. We figured if they made her happy then for sure we would be as well.

From the beginning we could tell that Michael was very passionate about the quality of work him and his team produced and that he was all in to helping us create a space that was appropriately styled for use and budget. From Ashley who helped with the design and layout and helping us to select the best tiles, flooring and paint color ; to Alex the electrician who made an invaluable suggestion to ensure the pot lights inside and outside of the office space were aligned ( because we had a glass wall) . I know right, I certainly didn’t think of that but my, does it look great now that it’s all done.
The fact that all we had to do was visit a showroom and point and click to select fixtures and finishes was a welcoming experience as Michael and his team handled all the logistics of purchasing and arranging delivery of products. Garbage pickup and disposal occurred like clockwork, workers were in and out leaving the space in the best condition possible for the next crew.
This wasn’t our first reno and fortunate in both cases we were spared any of the horror stories we’ve seen elsewhere. No project is perfect however, what we appreciated about Michael and his team was the fact that at every turn their aim was to ensure that not only was the product beautiful but also the experience of working with the crew and the ease at which they handled changes.

A big thank you to Michael, Ashely and the entire team !

When we look for companies to do any type of work on our home, we do a ton of research. We check all the usual online resources, read countless reviews, talk to friends, neighbours and seek recommnedations from other contractors. Yet even after all the due diligence, once the work begins we often feel a lingering apprehension about how the job is being managed, and just hope that things will turn out as promised. None of that was the case with Michael and Level Up. Right from the point where we were soliciting quotes, they were the only company that offered to come out to see the site in person before quoting the job, and while doing that Michael offered excellent advice about how we should arrange things based on his experience no matter who we decided to hire.

When we engaged Level Up, their designer came out to measure the space and she provided a 3D overview of the proposed layout for our review. She was open to any suggestions and changes we had, and turned around the changes on the drawings usually within a couple of hours at the most. Once we settled on our plan, Level Up provided a detailed timeline of the work and honestly, if it weren't for too many major snowstorms during our project, we could have set our watches to the schedule. The project management was outstanding, and things were done exactly as they were planned. The various crews that came in did professional, outstanding work—not once did Level Up send a "guy who does a bit of everything" to do any of the critical work. Even better, Michael was always quick to respond to questions as we went along and always made sure we were up to speed on the status of the work.

We couldn't be happier with our decision to choose Level Up and we will absolutely be recommending them to everyone.

Level Up completed finishing our basement and remodeling of our master bathroom. Our budget was tight so we were provided a few options that saved us money by doing both areas at the same time and sourcing items ourself. From the design, material selection to construction start-up everything was smooth and schedules were kept to. Michael, the PM, was transparent about the contractual obligations which made us comfortable to move forward with Level Up. The trades were all great workers and ensured the work was done right as issues arised. Michael was always responsive and ensured materials were ready for the trades. We were very happy with the final product and finishing touches countinued to happen to Level Up's expectations and our satisfaction. With some of the horror stories out there, Level Up is one of the honest contractors. Will be recommending them to all m friends and family.

Michael and his crew did an amazing job on my basement from beginning to end! He made sure to provide me with a detailed quote. They had a designer to help me with my layout and a showroom for me to select my finishes. They finished my 600sqft basement with a rec room, bedroom, laundry and walk-in closet. They completed it on time and took great care of my home while they were doing it and they made sure that the space was cleaned after they finished their work.

The options that they provided me with for my finishes were beautiful and all included in the package. The workmanship on the tile was perfect, and I'm very picky with tiling work because it is so frequently done poorly. I can gladly give it my seal of approval.

Michael made sure that my questions were always answered and that the finished product would look beautiful and would be something that he would be proud to put his name on.

Even after the completion, he has always made his crew available to fix anything that has arisen after the house settled. I have already referred him to several of my friends. Go with Level Up, you won't be disappointed!