We had a move in 2 parts. Hired another company for the first move - they were fast and efficient! Unfortunately, they did not have a bigger truck so had to look for options which brought me to Nest Movers. Too bad for Nest Movers, I was able to instantly compare their work with the previous movers - otherwise, I would have never known better.
On the day of the move, the Nest Mover's crew arrived an hour or so late - reason, they forgot to carry their driver's license so had to go back to get it. They sent 2 trucks instead of one since their bigger truck got "stuck" somewhere. The first truck and crew refused to start loading until the others arrived. They moved at an okay pace for the first hour or so, later they seemed like they were dragging their feet and trying to just add hours. They seemed unskilled and took a long time to make simple decisions and took tons of breaks. Of course, those were the hours that were billed for! Also, missing a few items like the table footing, castor wheel for a stand, etc. They also drilled a wrong screw thru my table and conveniently forgot to assemble a few items...!
Find another mover.
- Approximate cost of services:
- $1,500.00
- Company Response
Thank you for your valuable feedback.
We would make sure that it won't happen again.