Terrible experience Stay Away from this company
Don't be fooled by the fancy website and the affordable 'estimate',
the price will end up higher and your furniture will not be treated with respect. For our move the Company didn't show up, even though I re-confirmed the day before and paid a deposit to secure the reservation. After 5 hours they sent an apartment size truck for our 4 bedroom house (half the size of the truck I reserved). Terrible service, did not wrap anything, damaged many items including grease and blood on my new couch and mattress. The move took way longer than it should have since the truck had to make 2 trips, so I paid for a 10 hour move instead of what should have been about 7, and they refused to apply the deposit against the bill. A month later and still no return of deposit, and they will not return my calls or respond to my emails.
- Approximate cost of services:
- $2,500.00
- Company Response
Hi, we really appreciate your feedback. Could you please send us your job number so we can investigate what happened?