Friendly guys, not what I expected
I asked for a flat rate to move 3 larger items from one apartment to another in the same building. I was given a flat rate of $450 to move two filing cabinets and an office desk. While they were there, I asked them how much it would be to move one other armoire to the other apartment. He said, "I'll tell you after I move it." It took about 10 minutes for them to take the item to the other apartment. I left the money with my employee and went to a meeting. When I came back I learned he had charged another $170+ on top of the $450. I was told the receipt would be emailed. I gave them my email and never received it. I let them know that I was upset about the ridiculous added cost and he said that it was a cost of $100 to move an item plus he added tax. None of this was discussed. I also reminded him that we are non-profit company. He said he didn't know. But, we had discussed it in the elevator as I was taking them to the first apartment. I waited two weeks for Ahmed to make it right and have not hear back since. I would be cautious with this company.
- Approximate cost of services:
- $620.00
- Company Response
Hi I'm so sorry for the inconvenience. As per agreement, $100 was mentioned and the job had been completed. Tax as mandatory was charged on top so that gave you an extra cost of $70 on top. Invoice has been emailed twice to you. Sorry for the inconvenience.