Unresponsive When I Called Him Back to Fulfill His Warranty
Toronto
The only reason I gave three stars is because he answered and came very promptly when I first called. When I called him back to rectify an unfixed problem he was reluctant to come, made us wait until 6:30pm when he told me he was coming between 10-12am and was unpleasant when he came. Very disappointing. As a self-employed person, I understand the importance of after sales service. Alex, unfortunately, doesn't understand that. I could have referred him to my clients but will not be doing that.
- Approximate cost of services:
- $325.00
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