Knowledgeable, quick and clean
We were looking for a company to trim our privacy hedges along our fence line. Read all the Homestar reviews and contacted those we were interested in to provide a quote. Their quote was neither on the high end nor the low end but what made me decide on Arbor Art was their professionalism and knowledge of their field. We had other vendors come and provide us quotes but were not able to give us answers to the questions we had regarding the care of the hedges and concerns about debris going into our pool. Some were more focused on upselling their other services. We felt some of the other vendors were not as interested in getting our business unless we agreed to more work done or covered our pool.
Arbor Art, came in took measurements, pictures and explained the steps his team would take to perform the task requested. He answered all my questions and reassured me that they would collect any debris that would fall and even asked me to leave the skimming net and pole so he can skim the pool of fallen debris. He did not try to sell me on products or other services and was focused on ensuring the job we wanted his team to do was the main focus.
Once we contacted them agreeing to hire them, i was advised that they will contact me once the weather cleared up as they were behind due to the rainstorms we had had for the last couple days.
As soon there was break in the weather, i was contacted immediately to ask if they could start the following day. It was explained that I would not need to be home and they would just need access to the backyard.
They came in, trimmed the hedges with precision and kept their word of removing all the trimmings and left our yard with no mess.
I highly recommend these guys and will definitely use them again to trim some tall trees on my property.
- Approximate cost of services:
- $800.00
- Company Response
Edgar, thank you for the project, you were a delight to work with!