Aire One North

Mark did an excellent job on our yearly maintenance for the furnace and fireplace. On this occasion, he noticed a "micro" gas leak in the furnace and worked diligently to resolve it. Afterwards, he showed me again how to turn on/off the fireplace as I tend to forget on this procedure even he already showed me the last time he was here.

I would like to recommend Mark, tech from Air One who came to do the maintenance service for my thankless water heater and furnace today. He was courteous and professional, explaining what he was doing at each step. I feel confident going into the winter season having had this done. Thank you AirOne and thank you Mark!

Mark is awesome. This would be the second or third time he has come to do the annual service and it's always been an absolute pleasure. Mark thoroughly explains everything and answers all of my questions. He provides exremely helpful advice, like being mindful of the code generated in the front panel. He is extremely efficient, kind and professional. Aire one, hold on to him!!!

Air not working on Friday afternoon
Called for service and tech within two hours
He diagnosed the problem as a defective fan motor and would order it and probably get it on Monday. He called on Saturday saying the part was ordered and when he got it he would be delivered on Monday.
He called Monday and said he would come back to instal it
He came and installed it.
I was impressed with the service. The quality of his work
The time frame it was done
I would certainly highly recommend them

Responded very fast when our a/c broke down on a Saturday morning. The tech arrived by 1pm and it was cleaned, serviced and fixed within an hour. Great job.

We had an issue with our ac, which stopped working on a Sunday afternoon, of course. Phone call to Aire and within 4 hours we had a service man at the house, who had installed the 2 units in May, and he is exactly who you want , experienced, great job done, and working perfectly.

Called AireOne when my AC stopped cooling. I did a little troubleshooting myself and the tech was super helpful explaining the problem and the fix. Had a defective part, he went and got it and returned to complete the fix the same day. He even explained how they test the system. Super helpful and friendly. I highly recommend.

I was preparing to leave on a trip. Two days before the trip, on the weekend, the water heater sprang a leak. Aire One had installed the water heater, as well as an air conditioner, in 2014. When I called Aire One they didn't have any technicians available to do the work right away and suggested I call someone else. I called another company who sent a representative over. They gave me a price of $3500 which seemed ridiculous to me. I told him no thanks, and to go away. Unfortunately had to pay the "inspection" charge. Called Aire One and asked the price to install. I was given the price of $2600 over the phone (based on their knowledge from the first installation) . $900 less than the other company. They did the install and we have no problems. Very professional.

Mark was excellent. He made suggestions for long term maintenance of our equipment. Also suggested potential replacement equipment should it be necessary.

Technician Mark was incredibly friendly and meticulous during the maintenance of my Carrier furnace and A/C unit. He demonstrated honesty, neatness, and professionalism by thoroughly vacuuming the furnace and cleaning the A/C unit. Aware of my deafness, he effectively communicated with me by writing notes and utilizing the Live Transcribe feature on my smartphone, explaining how to control humidity levels in summer and winter for easier and more precise management.

I am awarding 5 stars for this fantastic company's care and service.

Highly Recommended