Great communications from first contact with Chance to visit from representative Mike for an estimate. We were ready to order an exterior door for our solarium. Mike looked at the existing door thoroughly and told us that the door was not our problem. He pointed out some items on the door sill to me and made some suggestions that he thought might address the problem. After he left I followed his advice and based on the rain we had today, there was no problem! If he said buy a door I would have! I really appreciate honesty and hands down I would call Masters Windows and Doors if I needed to replace what they sell. Thank you very much, Mike!
- Approximate cost of services:
- $1.00
- Company Response
Mike, Thank you for reaching out to Masters Windows and Doors. As much as we would have loved to sell you a door, we pride ourselves on honesty and integrity. I'm glad to hear that our sales team not only displayed our core values but also was able to assist you in finding a solution to your problem. If you ever need anything, please reach out again, and we would be glad to assist in any way possible.