CertaPro Painters of Etobicoke

We went to the Interior Design show and stopped at the Certa Pro Painting booth and asked for them to come and give us a quote. They sent Antonio V. to see us in our home. We decided to hire Antonio (as he seemed professional) to remove wallpaper (in 2 of 4 bedrooms), paint 3 of the second floor bedrooms and 2 bathrooms and prime the laundry room in the basement of an empty house. They were to start on Monday and didn't start till Tuesday. Antonio was there first thing and then left the job to 3 guys. They finished on a Saturday and before they had cleaned and packed up, Antonio was there asking for the remainder of the payment. My cheque book was at my other home so he followed me there (a 15 minute drive) to collect his cheque before his men were finished the cleanup. When I returned the men left. They knew I was going to have someone in to do my floors so they left globs of drywall compound all over the floors. In order to save time they were painting and sanding in the same room. As a result the paint did not dry evenly. Doors were not painted. Areas that were to be patched, were not done. I spent Saturday night cleaning the floors so the flooring guys could do their job on Monday. Came home and sent an email to Certapro and Antonio. He came back Sunday morning with another guy to further clean up his mess and paint and patch the areas that were not completed. He showed me everything he had completed including how he had painted the doors that were off their hinges leaning against the wall. He left and when I went to put the doors back on realised he had only painted one side!!! On Monday I then realised that I would have to repaint the room where the sanding and painting had taken place at the same time. I did not want Antonio near my house at this point and ended up doing the job myself. Antronio said he was going to use benjamin moore paint but didn't so the paint I purchased(benjamin moore) was different so I had to repaint everywhere not just the bad areas. I got an acknowledgment from Certa Pro that they had received my complaint early the next week. A month later they followed up with a phone call to see if anyone had satisfied my situation. I told them that no one had followed up and how disappointed I was with the job. She said she would have someone contact me. I never heard from them again. I would never use Certa Pro or College Pro (same company) painters again. Professional is the last thing that comes to my mind when I think of Certa Pro.