Very disorganized, would not recommend. The manufacturer for my dishwasher reached out to advance appliance to book a warranty repair and they failed to book a service call with me. I had to follow up through the manufacturer after 3 weeks with zero contact. Then they made me wait at home all afternoon just to show up without the service manual, so they couldnt even work on the dishwasher. The technician admitted he didnt know what the issue was, but since its under warranty he said they would just order and swap out multiple parts. Then their office called and booked a time to come back 3 days later , but failed to show up or notify me that they werent coming. I called their office to find out where the tech was and they said they had no record of the appointment. Very frustrating and a total waste of my time. Even though my dishwasher manufacturer has coordinated for another appliance service to repair my dishwasher, Advance Appliance is still calling me. Joy from Advance Appliance told me you have to take down your review. So rather than learn from their mistakes and poor service, they are attempting to coerce dissatisfied customers to either removing their reviews or editing them to be doshonest and show their company in a more favourable light. Joy told me the parts they ordered are now in stock so I believe she was trying use them as leverage to have my honest review of their company removed. Do not trust their reviews, this company has NO INTEGRITY.