JC Appliance Repair

Johnny was great! He performed same day service on the weekend and was quick and professional.

I had an excellent experience dealing with Johnny. Extremely knowledgeable, quick and friendly. He came next day was able to diagnose and fix the issue right away. I would not hesitate to work with him again.

I have used JC appliances 3 times for my fridge. They always show up on time, are professional, Responsive, tidy and knowledgeable. I would only use them for my appliance repair.

Johnny from JC Appliance Repair was amazing to deal with. Very friendly and polite.He is definitely experienced and diagnosed the issue I had with the fridge right away and fixed it on the same day.He was very reasonable with the price and he offered me tips on how to maintain the fridge and keep it in a good condition for the future. I would definitely recommend JC Appliance for and will be using him for all my appliance repair needs.

Soon I called the phone answered right away and very good and quick at what he do ,, job done at same day on time ,, I am very impressed,, great job ,, I recommend him to everyone I know .

Johnny was super professional and very helpful. Genuine service and trying to save us money where possible. Overall a great experience especially when these situations are already stressful enough. I would definitely recommend JC and Johnny all day!

Having read the reviews for JC Appliance Repair, I expected to have a successful repair for my KitchenAid oven which took a long time to preheat and no longer achieved The appropriate temperature for baking.
Johnny arrived quickly and diagnosed the issue as needing a new bottom element. He returned as promised and installed the new element which after a cursory trial during which he did not wait to see if the baking temperature was properly achieved, he deemed it fixed. upon request he said the warranty of the repair would be three months.
When I later attempt to use the oven it took one and a quarter hours to reach a temperature of 340°F and would not go any higher. The top element [broiler] was on the entire preheating time. I surmise the replaced bottom element was still not working as the oven was behaving exactly the same as before the repair. On a call to Johnny, The response was quotation mark well then it is working. Indeed it was NOT working. A properly working oven should reach 500°F in a reasonable amount of time and not stop at 340°F. Johnny then responded that he would return but charge another $120 Service charge. He did return and charged in order to fix it properly. At that time he suggested I had made a mistake (after 30+ years of cooking and baking!!)In putting on the oven, The implication being either that I did not know what I was doing or I was being untruthful. As I said to him ,why would I need to call you back if the oven were working properly??
Conclusion: 1. The oven was not properly fixed the first time as not able to reach 500 Degrees Fahrenheit.
2. he did not return willingly to remedy the problem nor did he admit responsibility for the mistake.
3. he questioned my competence and honesty. I found this disrespectful And not at all consistent, in my experience ,with a repair service whose top priority is customer satisfaction.
4. He did not honour the stated three month warranty for the work, charging an additional $120 service charge regarding a repair that should have been done right and checked the first time and should not have required a further attendance.
5. I am disappointed in this service and do not recommend this company.

JC was great, accommodating to my schedule and diligent with his repair. He was vey polite, came on time and with his quick thinking saved me a lot of money! Highly recommend.

Great service! We were in a rush to get our dryer fixed and JC was able to accommodate us.

We called JC appliances for a washer repair, I just ran a load and so far so good. It's worth noting that Jonny went out of his way to help us out. There a lot of shady people out there but it is good to encounter a fair, honest and hardworking person who looks after their customers.