Installation of 2 sink faucets in the master bathroom
I hired Ethan of McPipe Plumbing to install 2 sink faucets in the master bedroom washroom. He overcharged us severely for this job. Namely, he charged us $406 including hst to install the 2 faucets. He also told us that if had installed only one faucet, the charge would be the excessive price of $250 plus hst. I also hired him to install a faucet in a rental property we own. That turned out to be a very stressful experience. First time he cancelled the job and when I re-booked he was 2 hours late which upset the tenants. I would not recommed McPipe Plumbing - Then is unreliable and charged too much for the jobs. Ethan of McPipe plumbing is now claiming that he offerred us a full refund. It is not true he did not offer us any refund.
- Approximate cost of services:
- $406.00
- Company Response
Hello Gabriel,
Thank you for sharing your experience. we are sorry to hear you are under the impression that charging 180+hst to install a new bathroom faucet & drain assembly is considered "expensive." You were very happy with the price when it was presented to you. Your wife was even happier.
on top of that, your wife threatened me with a bad review I'd I didn't return her 100$ (unsure how she got to this random number). I went above and beyond and offered a FULL REFUND to which she refused. I have text messages to prove all of the above.
Lastly, your wife is the one to cancel on me the 1st time around, saying that her tenant had an issue with her (now I understand why...) and therefore we could not proceed with the job. Mind you, this was a couple of hours from the scheduled job which was booked a few days beforehand. I did not charge you for a cancelation fee.
The 2nd time around, after you were so impressed with my work and prices, you booked me again for another job. I told you I'd be there between 2-4pm. I sent you an eta via text for 3.45pm. You texted me that your husband is impatient and cannot wait, therefore you're cancelling the job (for the 2nd time!).
Look at all the positive reviews I have, you and your wife are clearly the problem. You do not deserve to have a fair and honest service like the one I provide.
Enjoy being taken advantage of other plumbers. Only then you will realize much of a gem you've lost.