Private User reviews Surrey, BC Joined 2021/03/06

First Review

0/10

Surrey

03/06/2021

We would not work with Rachid again. We got a bad feeling when we first met Rachid, but we wanted to give him a chance. We figured our initial encounter with Rachid was less than ideal because he was just socially awkward but would do good work. We should have listened to our gut. Rachid took inappropriate shortcuts and did a poor job. He was also abrasive and condescending throughout. When concerns were raised with him, he essentially shrugged his shoulders and denied responsibility. While Rachid may have once put in the effort to deliver great work and customer service, our perception is that he no longer seems to care. We may have been the unusual case, but we doubt it: we have worked successfully with many contractors over the years, but only Rachid stands out as a truly poor experience. Give him a shot if you wish, but, if you get that strange feeling in your gut on first meeting (as we did), you may want to learn from our experience and find someone else.

Job Price

Approximate cost of services:: $500.00

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Company Response

This is a response to this review posted about our services. I strongly believe that this review does not accurately reflect the quality of our work and customer service.

I would like to point out that the review lacks specific details and provides only vague generalities about the service we provided. This makes it difficult for us to address the concerns raised and respond in an appropriate manner. Additionally, the fact that the reviewer has no previous reviews raises questions about the credibility of the review. We haven't advertised with HOMESTARS It's worth mentioning that only paid customers receive leads from HOMESTARS, so the fact that we have not advertised we couldn't get leads : The review is not relevant to the quality of our services.

We take great pride in delivering top-notch customer service and high-quality workmanship, and we have received positive feedback from many of our satisfied clients on other platforms. We always strive to provide the best possible results for our clients, and I believe that our track record speaks for itself.

In conclusion, I believe that this review is an attempt to defame our services and does not accurately reflect the quality of our work and customer service. I encourage anyone considering our services to reach out to our previous clients for their feedback and make an informed decision.

HOMESTARS admin please delete this review.

Thank you for considering our perspective.

Best regards,
Ray The Renovator

Accredited drywall and painting services

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