Brawn bros was the first company i brought in to look into replacing my furnace.
The man arrived on Friday Nov 19 and immediately starting making unsupported statements that by just looking at my furnace he knew it was 70,000 BTUs. And it was 85% efficient originally and now that it's 15 years old it loses 1% efficiency per year and therefore it is only 70% efficient today. He didn't do any measurements or anything - just made this claims. I insisted we should try to find the model number and check the BTUs and once we did we found it was actually 100,000 BTUs.
Then the man insisted i needed a 110,000 BTUs furnace for the size of my house and gave me a quote of $5900 for that. It would be a Lennox brand furnace. Then he made statements that he could even upgrade to 120,000 BTUs for no extra cost.
He also said the Enbridge program would give me $600 rebate for the furnace and i didn't need to do anything else.
Finally he claimed he had a 4.8 star rating on Homestars.
After he left i did more research on the company.
They do not have a 4.8 star rating on Homestars - this was misleading.
There is no such thing as a 120k BTU Lennox furnace - he either was guessing or was trying to mislead me.
The Enbridge rebate was for $250 only (not $600) for a furnace and required 3 upgrades to my home to be eligible. Meaning i could not do just the furnace upgrade alone.
Finally his quote of $5900 is very high - other contractors were quoting me approximately $3500.
Overall i would not recommend hiring this company. too risky.
- Approximate cost of services:
- $0.00