Moved furniture from Whitby to Barrie - were to be at house at 9:30 am to load - called and apparent truck problems and would be there in 45 minutes - arrived at final destination at 4:45pm which is a 2 hr drive. Original quote $375 then following day changed to $425. Upon furniture being loaded on truck asked for $565 and a tip or they would not release my furniture. No blankets were used in moving the furniture, they squeezed an italian leather sofa through door resulting in scratches on the arm. Both movers asked to use washroom and one asked to use my iphone charger to charge his phone. They drove over my front lawn to unload rather than use driveway. Upon my daughter and myself calling to complain, person on phone started yelling and swearing at us then hung up. This company's action are deplorable and need to be reported to BBB, Consumer Protection Act, Competition Act, Kijji etc. which I am proceeding to file complaints also small claims court for damages. Total misrepresentation and false advertising which needs to be dealt with to protect others from having to experience this type of abuse.
- Approximate cost of services:
- $600.00