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appliance repair team

Appliance Repair
Vaughan ON L4K 1L3
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HomeStars  >  Appliance Repair in Woodbridge  >  appliance repair team  >  Poor communication
Phil
Phil
13 reviews Whitby, ON
0/10

Poor communication

Came out to diagnose an over the range microwave and told me it would be $80. I had brought the microwave into the garage, error code displayed when powered on. Error code indicates specific part.

The technician looked at it, turns it on and reads the error code to me. Tells me the issue is probably the part the error code states.

Here is the problem, that was considered the diagnosis... Simply reading the error code that I already googled.

The tech opened the panel, several screws, bent the outer 'casing' and tells me that a part is needed. I am then billed over 300 for the 'service' unbeknownst to me. I thought he was still diagnosing, also tells me I'm lucky I brought it to the garage or I would be paying more. Very unprofessional.

Approximate cost of services:
$330.00
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