Our Bosch dishwasher stopped working. Would not drain. Called them and was told it is $80 to see what is wrong. We will only be charged further if we want to have the work done. Repairman arrives, looks at the dishwasher, and tells me that the drain "motor" needs to be replaced (I believe he meant drain pump). Says that I owe $280 plus $406 for the part (if I want the part replaced). That's before HST. I said I thought it was only $80 to diagnose the problem. He says he worked on it, so I'm being charged $280. This is absolutely unacceptable. If you didn't fix the problem and say a part needs replacing, I don't owe you beyond your diagnosis of the problem. Taking a look does not constitute work beyond diagnostic. Stay away from this company.
- Approximate cost of services:
- $280.00