appliance repair team

Very pleasant customer service and repair man. However, they are incompetent repair people, have a standard labor cost of $290 even for 20 minutes work, every part costs $450 (even before assessing the problem after their first attempt fails), claims there is a warranty but do not oblige by it, take only cash/debit and do not understand the conception of customer satisfaction. Basically, paying $1000 for a $20 t-shirt.