The door to my front load dryer cracked. Called this company to have the dryer door replaced. The technician arrived at the scheduled time. He took down the make & model of my dryer, called their office and provided me a quote. Quoted price is $240 for labour and $586 for parts. They require 50% deposit totalling $466 which I paid as requested. After a month of following up, they told me the parts has been discontinued hence they will provide a refund of $139. They claim the technician did some service as noted in his report by doing some adjustment. I was with the technician the entire time when he arrived. The only thing he did is took down the make & model of my dryer and called their office. He cannot do any service since the issue is a cracked door, with no part, what adjustment will he do. The customer service insisted work had been done so they charge the labour fee. The refund constitute the portion of the part I paid. Stay away from this company, go somewhere else.
- Approximate cost of services:
- $466.00