Unscrupulous business practices/unethical
I called the Appliance Repair Team and was told it would cost $80 for the service call to come and repair our Jenn-Air fridge that was leaking water from the bottom and when the technician arrived he stated that he would do an indepth analysis/service to repair the fridge for $320+tax. After working for less than 30 minutes, the technician stated that the fridge required a new main board and condenser fan for $2400+tax. I was absolutely shocked and requested that they leave my home immediately, however I had to pay the $320+tax and my fridge was not repaired. I called the manufacturer (Jenn-Air) and they sent a qualified technician through their preferred provider and the technician repaired the fridge for $120+tax. The qualified technician told me that our issue is a very common and simple matter to fix. Appliance Repair Team's business practices are unethical and unscrupulous to say the least.
- Approximate cost of services:
- $360.00