originally spoke Mike on the phone to arrange the work. He was so personable, I liked him immediately. The estimate/contract arrived within the hour by email and was very professional. He scheduled the work within a few days. On the day he and his colleague arrived, they literally arrived at the exact time. Not one minute before or after. I was so impressed. They worked so hard, during oppressive heat, and I couldn't get over how much work was involved in patching the hole in our wall. So many steps! They finished literally in the exact time frame that Mike had estimated when I originally spoke to him. The quality of the work was excellent. The wall literally looked better where the patch was than any other place in the room. They cleaned up really well, and were very careful with our vanity and cupboards. Also the work is guaranteed for a year, which I did not realize. They were so polite and appreciative of our business. I couldn't give these guys a higher recommendation.