Washing Machine Problem Diagnosis
I explained the issue on my washing machine on home stars. Humber appliances called me back. They said Diagnosis was $120+Tax. Repair will be $245+Tax.
Technician showed up. As soon as he entered he said my machine is not repairable based on the information I have provided. He came to my laundry room and turned on the machine. Said drum is broken. Repair will cost around $1000. He didn't even have to use any of his tools. Spent maximum 15 minutes. Charged $120+Tax. This is very easy money for driving to my house and giving opinion without much effort. If he had used tools to open up my machine and show me the problem, charging is fair. But this didn't happen.
Flat fee looks attractive. But can be very frustrating to customers too.
- Approximate cost of services:
- $135.00