Get Reno renovated a 2nd floor washroom for me and they were on time and on budget. I have had some bad experiences with contractors in the past, and did not believe it was possible to get the level of service I received from Get Reno. They provided an estimate with a written contract and left it with me to review and didn’t pressure me. They discussed the reasons for the renovation with me and asked me my preferences. They provided a clear breakdown of all costs and kept all the suggested material below the allocated allowance, because I expressed that was important to me. They said the renovation would take 3 weeks. They worked in my home for a total of 14 business days.
The main contractor Rueben was phenomenal! At the end of the first day, he made sure I had his phone number in case there were any issues and told me that NO other workers would every come to my home unless he informed me first, so I should never let in anyone who claimed to be with the crew or “just picking up something.” I was blown away! I have never experience such professionalism and respect for my home and safety from a contractor. At the end of each day, Rueben would show me the work he had completed that day, and told me what he planned to work on the next day and confirmed what time to expect him to return. He always left his workspace clean and neat, and when he wasn’t working, you couldn’t tell there was a renovation in progress.
But the most important thing is that my new bathroom is BEAUTIFUL. The level of workmanship far exceeds all my expectations. I can’t find a single defect in any of the work. They fixed cracks in the wall, an uneven floor, mold in the shower, and questionable electrical. They put in details I was not expecting like putting the lights on 2 separate switches and a shampoo shelf in the shower. I was am so impressed with the attention to detail. The bathroom looks like it belongs in a show home, and we absolutely love it!
Lupo and Rueben were so easy to work with. They answered all of my questions, checked in with me often, and were always so pleasant to every member of my family. I have already recommended Get Reno to everyone I know who is considering work in their home, and I personally with never hire any other contractor as long at Get Reno is available