ADT Mississauga

My home was broken into and ADT's security system was ripped from the wall. It did not trigger an alarm signal to the monitoring center. I came home to a broken down door and to find my jewelery box gone. ADT spent over a week trying to prove that I did not arm the system rather than trying to help me post break in. Further they reinstalled the system and it is held together with tape. After trying to get resolution for months because they claim they have no liability in this circumstance. They say they had no way of knowing that the system was compromised because of the 60 second delay to disarm the system. As it obviously would only take seconds to pull the system from the wall, it wasn't their fault! I cannot describe how unbelievably bad it has been trying to deal with this company. They have agreed to reimburse my insurance deductible, as long as I provide the required paperwork of course. And now they have the audacity to offer me an upgraded system! How can they possibly think I would remain a customer?