They caused us thousands of damages to wooden furniture that were expensive and very well maintained. During the move, they wore no masks, were extremely rude, and placed our items in wrong places and boxes upside down. When I saw their truck at the end of the move, I realized that they had a loose ladder and other loose metal items that must have caused the damages to our wooden furniture. I've been trying for a long time to address these damages with them through emails and phone calls, but they haven't responded to anything. They were so unprofessional and the damages they caused is more than what we paid them.
- Approximate cost of services:
- $900.00
- Company Response
Hi there,
We are sorry that you have had this experience with our company. We would like to inform you that Rapid Stor is now under complete new ownership and management and we are working hard to rectify any issues that are still outstanding and within our control. Feel free to reach out should you have any questions.Thanks,
Rapid Stor