Rapid Stor

Moving & Storage
Mississauga ON L4T 1G1
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HomeStars  >  Moving & Storage in Old Toronto  >  Rapid Stor  >  1 BEDROOM MOVE FROM THE BEACH AREA TORONTO TO COBOURG
Poul in Petrolia
Poul in Petrolia
0 reviews , ON
0/10

1 BEDROOM MOVE FROM THE BEACH AREA TORONTO TO COBOURG

I was shocked when two 20 year old students showed up to move my 1 bedroom apartment, they moved like molasses and had no idea how to wrap and stack properly and took 4 1/4 hours to load and 4 1/4 hours to unload, 1 1/2 hour travel time, plus I had to load my SUV to the roof and leave some things behind. I complained to the owner Rus that had had expected at least 1 professional and that I wasn't prepared to pay the $1300.00 plus tax that he asked me for and gave the comparison of my next door neighbor who had moved 1 week prior and had the identical apartment to mine and with more furniture, 2hrs to load 2 hours to unload for a total cost of $800.00. Because of the extra 1 hour travel time I offered to pay him $1000.00 , we argued back and forth and he asked me how I was going to pay , I said by Master Card, he said Okay , I said Okay to $1000.00 plus tax and he YES , this was witnessed by my partner as the conversation was on speaker phone ! I GAVE HIM MY MASTER CARD NUMBER, THINKING THAT HE WAS A MAN OF HIS WORD, ONLY TO DISCOVER THE NEXT DAY THAT HE HAD CHARGED MY CARD $1300.00 PLUS TAX. AFTER MANY EMAILS , HE HAS REFUSED TO GIVE ME BACK THE $390.00 DIFFERENCE !

Approximate cost of services:
$1,469.00
2 of 2 people found this review helpful.
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Company Response

Hi Poul,
We are sorry that you have had this experience with our company. We would like to inform you that Rapid Stor is now under complete new ownership and management and we are working hard to rectify any issues that are still outstanding and within our control. Feel free to reach out should you have any questions.

Thanks,
Rapid Stor