Macho Movers Inc

Moving & Storage
Guelph ON N1E 5J5
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Reviews for Macho Movers Inc

Average customer rating:
7.6 10 (33 reviews)

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JenDoh
JenDoh
1 review Mono, ON
2/10

Macho Manipulation

We needed to move a heavy water heater from our main floor to our basement. We called Macho Movers because they had 5-star reviews and we hoped for a 5-star experience. Because our move was so small (one item, one floor) and the move only took 10 minutes, we organized a time for when the movers were already in our area. The receptionist we booked with said this would help avoid the travel costs of the movers typically charge as part of their quote. The two blokes that were here were very nice. They were respectful and got the job done in 10 minutes! Then they charged us $300!! Which included the cost of the movers return trip. Not what we agreed upon. They seemed to be completely unphased that they were being paid twice for their return: once by client for whom they were already in the area doing work and once by us. When bringing this up with the receptionist we booked with, her response was, "I don't know what to tell you. My estimate was perfect". Unfortunately, I would never book with Macho Movers again or recommend them simply because of the lack of professionalism and the dishonesty when booking.

Approximate cost of services:
$300.00
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Bee
Bee
1 review Fergus, ON
10/10

Quick, Assembly Experts, Courteous and Zero Damage

These bionic guys moved a new adjustable bed (that two of us could not even budge) to the 2nd fl., unpacked & set up; existing bed disassembled, moved to adjacent room, reassembled; another bed disassembled & moved to garage. All in about an hour, with Zero damage to new wood floors or walls. With disabilities, that would have easily taken us a week with pulleys & horses, then sleeping on couches for that time. Was truly astonished. Awesome work, guys! Thank you! Would recommend them in a horse heart-beat!

Approximate cost of services:
$200.00
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Kivees
Kivees
3 reviews Cambridge, ON
10/10

A Seamless and Stress-Free Moving Day with Macho Movers

From the get-go, Macho Movers set a high standard for what I anticipated to be a daunting moving experience. I've always found moving to be a stressful endeavor, filled with countless worries about logistics, the safety of personal items, and whether the movers would be professional and efficient. However, my recent experience with Macho Movers turned these preconceived notions on their head, delivering a moving day that was nothing short of fantastic.

**Professionalism from the Start:** My interaction with Macho Movers began with their customer service team, who were not only friendly but exceptionally knowledgeable. They walked me through their moving packages, tailoring their services to fit my specific needs. The booking process was straightforward and transparent, setting a positive tone for the entire experience.

**On the Day:** The moving team arrived right on schedule on the day. What struck me first was their professionalism; each team member introduced themselves, and they conducted a quick but thorough walkthrough of my home to understand the scope of the job. They were meticulous in planning how best to load their truck, demonstrating their experience and efficiency.

**Care and Attention:** As they began to work, I was impressed by the care taken with my belongings. The team used high-quality packing materials to wrap and secure items, paying extra attention to fragile pieces. They worked cohesively, communicating effectively to navigate tight spaces and ensure everything was safely loaded.

**Efficiency Redefined:** The efficiency of Macho Movers was unlike any I've seen before. Despite their careful handling, they moved quickly, making the most of every minute. Their experience was evident in how they managed time, ensuring a swift yet careful process that drastically reduced the typical moving day strain.

**Beyond Expectations:** Not only did they excel in the expected areas, but the team also went above and beyond. Whether it was offering to rearrange furniture to better fit the space or sharing tips on unpacking efficiently, their commitment to customer satisfaction was evident throughout.

**Safe Delivery:** At my new home, the unloading process was equally impressive. The team was careful to protect floors and walls as they moved items in, placing everything in the specific rooms and positions I requested. They ensured all boxes and furniture were accounted for, and not a single item was damaged.

**Final Thoughts:** Moving with Macho Movers was an exceptional experience. Their blend of professionalism, efficiency, and genuine care transformed what I anticipated to be a stressful day into a seamless transition to my new home. Its clear they pride themselves on delivering not just a service, but a stress-free and positive moving experience. I would not hesitate to recommend Macho Movers to anyone looking for reliable, professional, and caring movers. They are indeed a cut above the rest, making them my go-to choice for any future moves.

Approximate cost of services:
$4,000.00
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Company Response

Dear Kivees,

First and foremost, thank you for taking the time to share your detailed experiences with Macho Movers. We are thrilled to hear that your moving day unfolded seamlessly and that our efforts not only met but exceeded your expectations. Your feedback is invaluable to us and helps in affirming our commitment to providing top-notch moving services.

At Macho Movers, we understand that the foundation of a successful moving day begins well before the actual move. It starts with the first conversation. Our customer service team is trained to address the varied and specific needs of each customer, ensuring a customized moving plan that fits perfectly with individual requirements. We're delighted that you found the booking process straightforward and transparent. It's our aim to make every interaction with us as clear and stress-free as possible.

Punctuality is a critical component of our service delivery model. Our moving teams are not only trained to be on time but also to handle all belongings with utmost care and professionalism. It's heartening to hear that our team's conduct and their meticulous planning stood out to you from the beginning.

Using high-quality packing materials and employing experienced handling techniques are part of our standard operating procedures. We strive to ensure that all items, especially fragile pieces, are securely wrapped and transported with the utmost care. Your acknowledgment of the efficiency and care with which our team operated reaffirms that we are on the right track.

Our team members are always encouraged to go the extra mile. We believe that moving is more than just transporting items from one place to another. It's about creating a positive and supportive moving environment. We are pleased to know that our team’s efforts to rearrange furniture and provide unpacking tips were helpful to you.

Ensuring that everything arrives intact and is placed according to your preferences at your new home is our top priority. We take great care to protect not just your belongings but also the premises during the unloading and setting up process. It's rewarding to hear that our meticulous approach resulted in a damage-free and efficiently organized setup at your new home.

Hearing that your moving experience with us was stress-free and positive is the greatest compliment we could receive. It is our mission to ensure that each customer feels this way after their move. Recommendations from satisfied customers like yourself inspire greater confidence among future clients and are immensely appreciated.

We are truly grateful for your trust and recommendation. Should you need any more moving services in the future, or if your friends and family ever do, remember that Macho Movers is just a call away. We look forward to the opportunity to assist you again.

Thank you once more for choosing Macho Movers and for your very kind words. We wish you all the best as you settle into your new home.

Warmest regards,

Brad Veldman
Customer Experience Manager
Macho Movers Inc
8023 ON-7, Guelph, ON N1H 6H8

Private User
Private User
Private User reviews Guelph, ON
9/10

2 Time User

Needed their assistance for second time in 2 years. Another very efficient move. Again very helpful and knowledgeable in getting the job done in great time and no damage. Would use again.

Approximate cost of services:
$800.00
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Company Response

Thank you for choosing Macho Movers once again! We're thrilled to hear that our team provided efficient and reliable service for your second move in two years. Your satisfaction and trust mean a lot to us. Should you ever require our assistance in the future, don't hesitate to reach out. We're here to make every move a seamless and positive experience for you. Safe travels and best wishes in your new space!

Private User
Private User
Private User reviews Amaranth, ON
9/10

Piano Movers

Macho Movers came to move a piano for me on short notice. Brad and Nick were courteous, knowledgeable and efficient. There was a small blip that was resolved to my satisfaction and I will use them again.

Approximate cost of services:
$700.00
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Company Response

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Macho Movers. Our team takes pride in delivering impeccable service, ensuring your belongings are handled with care and precision. Your recommendation means the world to us, and we're grateful for the opportunity to assist you with your move. If you ever need our services again or have friends and family in need, we're here for you. Safe travels in your new space!

DannyR
DannyR
0 reviews Guelph, ON
10/10

Kind and Careful

Macho Movers did an immaculate job on a move we had booked with them this past week. The movers were incredibly kind and careful with our belongings. We will always recommend Macho going forward

Approximate cost of services:
$1,200.00
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Company Response

Dear Danny,

Wow, thank you so much for this raving review! We're absolutely thrilled to hear about your positive experience with Macho Movers. Our team puts a lot of effort into making every move as smooth and stress-free as possible, and it's incredibly rewarding to know that we hit the mark for you.

We're especially glad to hear that you found our crew to be professional, efficient, and, above all, careful with your belongings. We know how much trust you place in us by letting us handle your items, and we don't take that responsibility lightly.

Your shout-out to the crew has been shared with them and the entire team. It's always inspiring to know that our hard work and dedication leave a lasting, positive impression on our clients.

We’re here for you for your future moving needs, and we'd be delighted to assist your friends, family, or colleagues should they require our services. Referrals are the greatest compliment we can receive, and we’re ready to provide the same level of excellence to anyone you refer to us.

Thank you once more from all of us at Macho Movers. We wish you all the best in your new home and look forward to serving you again should the need arise.

Warmest regards,

Brad Veldman
Operations Manager
Macho Movers Inc
519-830-4974
Local and Long-Distance Professional Movers

Private User
Private User
Private User reviews Guelph, ON
0/10

Very unprofessional

BEWARE!! THEY BUY THEIR 5 STAR REVIEWS!! Brad and his wife are extremely unprofessional. They are all about customer service until you've already paid, then if there's any issues they will ignore you. The movers damaged several of my items and walls while moving. I tried to contact them and no response until I wrote abad review, then they decided to contact me. They were threatening me and even went as far as leaving bad reviews on my personal employment page about me. Absolutely ridiculous.

Approximate cost of services:
$2,100.00
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Company Response

I'm genuinely sorry to hear about your negative experience. This is not the level of service we aim to provide. We take customer feedback seriously and are committed to addressing your concerns. Please provide more details or contact our customer service directly so that we can investigate and resolve the issues you've encountered. We apologize for any inconvenience caused and assure you that your feedback will be used to improve our services.

Private User
Private User
Private User reviews Kitchener, ON
10/10

An absolute pleasure.

The Macho Movers team did an outstanding job moving my familys piano a few months ago from Milton to Kitchener. They were prompt, professional, and took great care in handling our piano throughout the entire process.

From the moment they arrived, the team was courteous, efficient, and respectful of our home. They laid out floor protection at both locations, which we were super happy about. They carefully assessed the situation and came up with a plan to safely move our piano without causing any damage to the instrument or our property.

Throughout the move, the team worked seamlessly together and communicated effectively to ensure that everything went smoothly. Their attention to detail and commitment to providing exceptional service was evident from start to finish.

Overall, I would highly recommend Macho Movers for any moving needs, particularly when it comes to moving delicate and valuable items like pianos. Their professionalism, expertise, and commitment to customer satisfaction make them an excellent choice for anyone looking for a reliable and trustworthy moving company.

Approximate cost of services:
$700.00
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Company Response

Thank you for your incredibly detailed and positive feedback! We're delighted to hear about your outstanding experience with Macho Movers during the piano move from Milton to Kitchener. It's rewarding to know that our team's professionalism, careful planning, and attention to detail made the process seamless and stress-free for you. We truly appreciate your recommendation, and we're always here to provide the same level of exceptional service for any future moving needs. Your satisfaction is our top priority!

Missy in Toronto
Missy in Toronto
1 review Guelph, ON
10/10

Professional and Experienced

Was extremely happy with how our move went from Guelph, Ontario to Milton Ontario last year. The movers were professional, careful and polite. They packed our belongings into boxes, after careful speculation I discovered all of our belongings were safe and protected well with paper and bubble wrap. I have been recommending macho movers to all my friends and family. All who have used them have nothing but great things to say.

Approximate cost of services:
$2,700.00
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Company Response

Thank you so much for your fantastic feedback! We're thrilled to hear about your positive experience with Macho Movers during your move from Guelph to Milton. Our team takes pride in providing professional, careful, and polite service, ensuring the safety of your belongings. We're grateful for your recommendations to friends and family, and we're delighted to have earned their positive feedback as well. If you ever need assistance in the future, don't hesitate to reach out. Your satisfaction is our greatest reward! 🌟🚚

Home Star Reviews
Home Star Reviews
1 review , NB
0/10

Neglected to re-assemble the 1 item they dis-asembled

What kind of moving company was this? Are you kidding me??? Only 1 item to re-assemble, my bed. and they snuck away without putting my bed together.

As a senior female, they should have taken note!!!!!!!!!!!!! And had the DECENCY to put the bed BACK. together again.

And they peed in every single fresh and immaculately cleaned bathroom to boot ! That is what McDonalds is for, not a home that was just cleaned and sold!

Not impressed, and have worked with several moving companies.

Approximate cost of services:
$1,700.00
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Company Response

I'm sincerely sorry for the disappointment and inconvenience you experienced. This is not the standard of service we aim to provide. We appreciate your feedback and take it seriously. Our team will investigate the lapse in assembling your bed and address the issues you've raised, ensuring that this doesn't happen again in the future. We understand the importance of respect and professionalism, especially during a move. Please accept our apologies, and if there's anything we can do to make it right, please let us know. Your satisfaction is our priority.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Macho Movers Inc

Defined by hard work and efficiency, Macho Movers Moving Company is a local moving company based out of Guelph, Ontario. Created by head Macho, Brad Veldman, our goal is to provide Southwestern Ontario with an affordable moving solution that encompasses the need for safety and efficiency.
Using all of the best technology to ensure your products are secured and taken good care of, our Moving Experts will move you out of your old space and into your new one in remarkable time.
We provide more than just the muscle to get you out of your old space and into your new. Packing your personal belongings is just one extra we offer that some of the other guys don't. Preparation for a move can be truly grueling, but Macho Movers are prepared to take the headache away.
Macho Movers also specializes in junk removal, as we have some of the best resources to get rid of that old rubbish to the landfill, or more environmentally viable options. Last but not least, there isn't any request we won't entertain. Do you have an excruciating job, fit for a bunch of Macho Movers? Give us a call and we will try our very best to make your wishes come true. Don't believe us? Just check out our testimonials on our website!

CATEGORIES
Moving & Storage
PRODUCTS
Packing Supplies and Storage
SERVICES
Local Moving Long Distance Moving Delivery, Packing & Unpacking, Junk Removal, Assembly and Disassembly Piano Moving, Hot Tub Delivery Cleaning Services In house Moves
SPECIALITIES
Pianos Safes Hot Tubs Pool Tables Residential and Commercial Moves
WEBSITE
http://www.machomovers.ca
YEAR ESTABLISHED
2016
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Cash, E-transfer, Debit, Credit
LICENSES
DZ Operators
MEMBERSHIPS
Better Business Bureau, Guelph Chamber of Commerce, Canadian Association of Movers
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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