We live in a heritage home and with it comes the need for LOTS of TLC. For years we had a small roof leak that no one could find or want to spend the time to fix. Finally I searched on HS and Afshin was quick to respond. He came for site visit and pointed out the problem area along with a few areas needing attention (to which other contractors saw and mentioned but didn't take the time to quote or respond back).
Tactics scope of work was detailed and arrived within a day or two giving me some confidence that this might finally get solved properly.
Upon the day of work I can see the team doing what ever they can to remediate the problem area. Afshin then explained in detail the work and why he did it in such a way and made some other suggestions.
Once they were completely finished, Afshin did a walk through of work done, explained a few things we might want to address some time in the future and assured me that if the problem persists (which it shouldn't) to feel free to call him back. The next day I received a follow up email with the final copy of invoice.
Afshin's professionalism, customer service combined with his expertise is something every contractor should model. I hope to find more Afshin's as we proceed with other TLC projects in future.
- Approximate cost of services:
- $7,200.00
- Company Response
Thank you so much for your positive review Frances.
It was great meeting you and the family and once again thank you for your bussiness.