Master Kitchen Cabinet Inc

Countertops
Toronto ON M8W 2V4
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HomeStars
Countertops
Master Kitchen Cabinet Inc
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64%

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Reviews by rating (past 12 months)

Reviews for Master Kitchen Cabinet Inc

Average customer rating:
6.2 10 (13 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
0/10

Very bad experience

They agree on price then they change it twice
From 30 to 33 per sq ft
Then from 2000 to 2200

On top of that they ones get the advance twist your arm to pay them all in advance before delivery and install

They come late always not on time

Picture attached how they left without fixing the marble in a restaurant and its dangerous for kids if it fall.

Approximate cost of services:
$2,000.00
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John
John
1 review Burlington, ON
10/10

Fantastic Work Quality & Service

The last stage of our Kitchen Reno with a quartz backsplash was just completed today and we are absolutely astounded with the quality of work and the customer service from Master Kitchens. Christine went beyond oustanding service! She was always available for our questions and ensured that our needs were well taken care of. The crews that delivered and installed our countertop and the backsplash were extremely professional and experts at this work. In all , we are absolutely happy with the very high quality work and value we received from Christine and the Master Kitchen installation crews. I would not hesitate to recommend that you check the quality and pricing of Master Kitchens.

Approximate cost of services:
$4,600.00
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Private User
Private User
Private User reviews Newmarket, ON
8/10

Kitchen counter

We were unable to travel to their showroom so Elizabeth helped us by email and text. She was amazing, explained any questions we had, and there were a lot since we had not done this before. Pictures were sent of the stone. We narrowed it down to 3. One of the team came with the samples and took measurements, he too was very helpful. We made final arrangements by text and our counter top and sink were installed in a week. They removed the old one and left everything clean. We are amazed by how fast and efficient they are. Mmb

Approximate cost of services:
$3,000.00
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France in Toronto
France in Toronto
6 reviews Toronto, ON
10/10

Counter top, island and back splash

Amazing company and great people. Very knowledgeable, attentive to detail and helped us every step of the way. We had lots of questions and they not only helped us but explained in details the process. The quartz is gorgeous and we could not be more happy with the finished product including an amazing waterfall on a 10 ft island!

Great experience and highly recommend Julia for all your needs. She is so responsive and will answer all your questions anytime. Very quick turnaround and super attentive to details!

Approximate cost of services:
$10.00
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l.lee
l.lee
0 reviews Toronto, ON
10/10

Bathroom Counter

Very happy with our experience.
Christine was helpful and always available by phone.
The counter was ordered and installed in four days.
Counter fits like a glove and looks sharp.
Definitely will recommend this company.

Approximate cost of services:
$1,100.00
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Joe in Toronto
Joe in Toronto
1 review Toronto, ON
10/10

Amazing Quality

Julie really helped us figure out what we wanted when we have no idea. The finished product was out of this world. Really friendly and professional staff.

Approximate cost of services:
$6,000.00
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Wendy in Oakville
Wendy in Oakville
0 reviews Oakville, ON
10/10

Kitchen countertop

Wonderful experience! Christine took care of everything. Very helpful picking out the stone and the sink . The measuring and the installing , were very professional and perfect.
Overall a wonderful experience and I would highly recommend

Approximate cost of services:
$2,000.00
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TONY
TONY
0 reviews Toronto, ON
0/10

worst service imaginable

I have never left a review before in my life. The service was so poor i wish there was a zero star option. After agreeing on the stone they said they ran out (they measured wrong how much was needed for the job). Then proceeded to say it was on back order and unavailable, it was not.

when that didnt work Scarlet was beyond rude and unprofessional. She completely lost any composure was yelling on the phone and hung up on 3 different occasions. No sense of professionalism at all.

Approximate cost of services:
$7,000.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Quarts counter top

Unprofessional team , worse customer service you could ever try
Specially Scarlett she is not reliable, she never filled her commitment, with very bad attitude!
I ordered a countertop they promised to install in 3 days it took them 3 weeks to install because of the wrong measurements, using the wrong tools, wrong order
None of the team speak English and we had to deal with the Scarlett attitude.
They after sale service took them 3 failed appointment to end up not finishing the services properly
After using the counter top for 4 months it start cracking and stain !! Worse products ever !

Approximate cost of services:
$6,600.00
1 of 1 people found this review helpful.
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Vanny in Toronto
Vanny in Toronto
1 review Markham, ON
0/10

Kitchen and vanities countertop

I absolutely do not recommend this company. This was by far the MOST HORRIBLE reno experience I encountered. I visited them in January 2022, picked the quartz for my project, and paid the deposit to purchase the slab. Everything was smooth, until the installation day in April when I realized that they had given me the wrong slab. It was the same colour but different finish. They offered me a $500 discount to keep the wrong stone (the total cost for the kitchen was about $8000), which I refused. Six weeks later (two days before the scheduled installation date) the manager demanded that I have to pay the remaining balance in cash (which was about $5,000 or so) and we already paid them 50% of the total at this point. I told them that's not what we agreed upon and they basically said if no cash then no installation, to which I told the manager to keep the slab and I will sue them. Upon installation, the installer gave us a paper which the manager gave him, where she requested that I sign and acknowledge that the job has been done in a satisfactory manner and I have to remove my review online OR THEY WILL TAKE LEGAL ACTION AGAISNT ME. What a joke!

Approximate cost of services:
$10,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Kitchen Cabinet Inc

We are a factory-direct company that fabricates quartz, granite and marble counter tops. We bring our great service to all the cities in Toronto and along with top quality.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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