Basics Water Restoration And Fire Damage

Waterproofing
Burnaby BC V3N 4Z9
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96%(83 reviews)
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96%(83 reviews)
98%(27 reviews)
HomeStars
Waterproofing
Basics Water Restoration And Fire Damage
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95%

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Reviews by rating (past 12 months)

Reviews for Basics Water Restoration And Fire Damage

Average customer rating:
10 10 (19 reviews)

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Zoey J
Zoey J
1 review Vancouver, BC
10/10

Water Damage

I think it is a good company, it has an excellent organization, it is very formal. Their workers are excellent people, and they do an impeccable job. I highly recommend it

Approximate cost of services:
$58,000.00
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Company Response

Hello Zoey, thank you for your review. We appreciate your kind words as we always do our best to ensure a pleasant experience for every customer. We are overjoyed that you are happy with work that was completed and wish you a happy holiday season!

Daniela in Toronto
Daniela in Toronto
0 reviews Vancouver, BC
10/10

Water Damage

I recommend this company for its excellent service. Their work is punctual, impeccable and organized. In my case, they were very careful with the exterior and interior spaces of my house.

Approximate cost of services:
$62,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Daniela! Thank you for your review. We appreciate your kindness and thank you for allowing us to help get your home repaired. We always take extra special care when working around the spaces in your home. Our number 1 priority is your satisfaction and we are always willing to go the extra mile to that end. Enjoy your newly renovated and updated home!

William Benjamin from Surrey
William Benjamin from Surrey
10 reviews New Westminster, BC
10/10

repair of water damaged ceiling in bathroom

This company takes great pride in its work. The workers did a first-class job and were polite and minimally disruptive.

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Hello Mr. Benjamin! Thank you for your kind words. And you are right, we do take great pride in the work we do. Here at Basics Water Restoration and Fire Damage we give each client the attention and time necessary for an A+ experience. You will never get anything less than our best!

Mauricio Martinez
Mauricio Martinez
0 reviews Vancouver, BC
10/10

Water damage

Excellent service, I highly recommend it. The companys service is exceptional. Excellent work in the remediation and repairs

Approximate cost of services:
$93,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review, Mr. Martinez! We follow a strict protocol when handling a remediation project. This ensures that both the work and client receive the time and attention that are necessary for an A+ job. We are glad to hear that was your experience and again thank you for your review.

Private User
Private User
Private User reviews Vancouver, BC
10/10

Water damage

I am very impressed with the company's attention. They responded and resolved the issue quickly. Thank you for the excellent service!

Approximate cost of services:
$83,000.00
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Company Response

Hello and thank you for your review! Here at Basics Water Restoration and Fire Damage, we hold customer service in the highest of regards. We work hard to remedy your immediate issues and work quickly to get your home upgraded.

Michael
Michael
1 review Vancouver, BC
10/10

Water damage

They did an excellent job in my house. They were very clean, fast and honest workers with a great attention to the most minimum detail. All the things in my house were well taken care of and no complaints about them. Highly recommend this company.

Approximate cost of services:
$72,000.00
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Company Response

Thank you for your review, Michael. We know how stressful a home renovation can be. That is why we pay special attention to your home throughout the process. We handle the demolition and cleanup with state of the art tools that give our company the edge.

FelipeL
FelipeL
1 review Vancouver, BC
10/10

Mold remediation

They did a neat and tidy job not to mention the attention that was given when contacting them.
Excellent work in the remediation and repairs.

Approximate cost of services:
$65,000.00
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Company Response

Thank you for your review Felipe. It was a pleasure assisting you in restoring your home. Thank you for choosing Basics Restoration for your home restoration needs.

Sebastian
Sebastian
1 review Vancouver, BC
10/10

Water damage

They did a clean and fast job, they were very careful with all the things in the house, Everything was handled with care.

Approximate cost of services:
$75,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review, Sebastian! We take special care when handling the furniture and items in your home. Being clean fast and efficient are the ways we say thank you to our customers for choosing us for your home renovation needs.

Private User
Private User
Private User reviews West Vancouver, BC
10/10

Restoration after flood

Basics Restoration were extremely responsive. Their communication was excellent. They were professional and courteous. I was impressed with their work, they were clean and tidy. Hopefully I wont have any further flooding, but I did, I wouldnt hesitate to use this company again.

Approximate cost of services:
$45,000.00
1 of 1 people found this review helpful.
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Company Response

Hello! We appreciate your kind review. We are happy that we were able to assist you in your time of need. We pride ourselves on our professionalism and availability for you at all times, during the repair process. A flood can be a stressful event, we specialize in getting you back on your feet and on with your life in no time.

Peter
Peter
1 review Surrey, BC
10/10

Investigate Water Damage

Chaim responded within a couple of hours to my non-emergency call, and he thoroughly and knowledgeably investigated the source of moisture in the ceiling of our family room. I very much appreciated his quick response!

Approximate cost of services:
$10.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review, Peter. We were happy to assist you with your concerns about moisture in your ceiling. We use sophisticated tools and techniques when identifying the source of water damage. We appreciate your clear and concise communication regarding your project and are happy we were able to address the issue quickly.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Basics Water Restoration And Fire Damage

Our Story: Founded with a passion for helping homeowners and businesses recover from water, fire and property damage. Expertise: Backed by a team of skilled professionals with extensive experience in water damage assessment, restoration techniques, and property reconstruction, we bring expertise to every project. Comprehensive Services: From water extraction and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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