R & D Interior Construction

Dear client, thank you.

Reading the aggressive reviews of my client Rachelle Bassett, I would like to give some explanations on the facts. In 2018 I have provided decorative painting services and change the backsplash tile in the kitchen. In February 2019 Rachelle has asked me to paint the walls in her house. I came for an estimate but at that point she wasn’t sure what needs to be painted. She asked me to finish some walls by the time the carpet will be installed. I have tried to do this quickly because was short time. Of course I almost finished everything: mudding on some walls, painting kitchen area, living room, ceiling, office room, mudding and repair of drywall in the closet room and on the second floor painting in the bedroom, halls including stairs and closet room with mudding and painting. For all the touch ups I needed a bit more time. On Sunday she wrote an aggressive text and when I came to her home she behave also aggressive. She asked me to give her back 500$ for the touch ups. I have send her an invoice for 2250$( I have received only 900$) for which she doesn’t agree and saying that is fake. I decided not to finish all the touch ups. Then she continues to be aggressive and attack me and my company on Facebook and by phone. I have provided a lot of work but probably she thinks that painting 2 floors cost only 400$ ( 900$ that I have received – 500$ that she wants to charge me for the touch ups). Manipulating the facts she is showing pictures where obviously the work has some deficiencies ( which I didn’t have the chance to finish). I am ready to pay her 500$ which she is asking only after she will pay the invoice provided by my company.
Before I have started the work in her house was a company which provided some wood works on a decorative wall. She also claimed the insurance of this company and changed the carpet in the bedroom which has 15 years. She told last year that needed to be changed and now manipulating with other company change it for free. Now she wants to paint all the house with only 400 $ manipulating and being aggressive. This lady worked many years for an insurance company and knows how to do the things.