GTA DIRECT WINDOWS & DOORS INC.

Windows & Doors Installation & Service
Toronto ON M3J 3J4
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Windows & Doors Installation & Service
GTA DIRECT WINDOWS & DOORS INC.
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97%

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Reviews for GTA DIRECT WINDOWS & DOORS INC.

Average customer rating:
9.8 10 (113 reviews)

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P A
P A
1 review Brampton, ON
10/10

Great Job

Brampton

Great job from start to finish, I love my new windows, Alex followed up every step of the way, and personally came by when the job was completed.Great service would highly recommend.

Thanks again.
Priscilla

Approximate cost of services:
$0.00
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Company Response

Thank you very much Priscilla.

It was pleasure working with you.

Thank you for choosing and trusting,

GTA Direct Windows and Doors

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Great work from GTA.

Old Toronto

Alex was easy to deal with and the install was great. Nice product, nice service. I would recommend

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much. It was pleasure working with you.

Thank you for choosing & trusting,

GTA Direct Windows and Doors

Private User
Private User
Private User reviews King City, ON
10/10

Sliding glass doors

Mirrors & Glass review in King City

Wed like to thank you for ensuring our satisfaction in getting us the correct doors that ordered and we were very pleased with the performance of the installation and Denniss professionalism during our interactions. Thanks

Approximate cost of services:
$4,600.00
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Company Response

Thank you very much! Appreciate the detailed feedback.

Thank you for choosing and trusting,

GTA Direct Windows and Doors

Private User
Private User
Private User reviews North York, ON
10/10

Window Replacement

Windows & Doors Installation & Service review in North York

Very good work from GTA Direct from start to finish. Really appreciated the communication from Alex. Very willing to work with my request and always responded in a timely manner.
I'm extremely happy with the installation process with a quality final product at a good price. Highly recommend GTA Direct.

Approximate cost of services:
$30,000.00
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Company Response

Thank you very much. Appreciate the detailed feedback. It was pleasure working with you.

Thank you for choosing & trusting,

GTA Direct Windows and Doos

PaulWerk in Toronto
PaulWerk in Toronto
5 reviews Old Toronto, ON
10/10

TWO NEW WINDOWS

Heating & Air Conditioning review in Old Toronto

We are delighted with our two new windows. Alex had to work in challenging conditions - a very old, small house on a busy street. He did amazing work.

Box Alexs were easy to work with. We will certainly engage their services in the future.

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much Paul!

It was pleasure working with you.

Thank you for choosing & trusting,

GTA Direct Windows and Doors

Lola
Lola
1 review Mississauga, ON
10/10

Windows and Front Door

Windows & Doors Installation & Service review in Mississauga

They are a very professional company, very fast, clean, and polite. They did an amazing job.

Approximate cost of services:
$12,000.00
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Company Response

Thank you very much Lola.
Thank you for choosing & trusting,

GTA Direct Windows and Doors

Elena E
Elena E
1 review Bradford, ON
10/10

Storm door installation

Windows & Doors Installation & Service review in Bradford

Alex and his team have installed a beautiful functional double storm door. His team did an amazing job in a very timely manner. Alex is a pleasure to deal with and I highly recommend his company !

Approximate cost of services:
$2,800.00
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Company Response

Thank you very much Elena.

Thank you for choosing & trusting,

GTA Direct Windows and Doors

mer_b in Toronto
mer_b in Toronto
1 review North York, ON
0/10

Improper installation of new window cost additional $5800

Windows & Doors Installation & Service review in North York

Improper installation of a larger new window costs us additional $5800. After inspection by our structural engineer, we were warned that the new window was not installed properly using wrong support (LVL and lentil), therefore, the second floor was at the risk of sinking and collapsing. LVL and Lintel used were significantly under weighed. GTA Direct Window and Doors didnt accept to pay to fix the problem.

GTA Direct Windows & Doors is a small family-owned company. No issues or concerns will be addressed after installation. Decisions and plans are made based on NO technical knowledge and no support available after the window is installed.
The new window initially cost us 11K but it was installed against the code underestimating the weight of the second floor. Wrong size LVL and lentil were installed (both significantly under weighed). After inspection by our structural engineer, I sent all the information to Alex but he held us responsible to pay for the proper re-installation of the window.
Alex asked for another $1,600 if we wanted the window to be re-installed properly using the right supports. When the installer came, he refused to follow the engineers plan unless for more money. We ended up paying $5800 extra to the installer. This wouldve been only a few hundreds more if Alex had done this right first time.
Alex did not accept any responsibility for the wrong installation of the new window. He blamed us for everything, and he did not compensate any part of re-installation we paid.

His lack of knowledge, professionalism and honesty is not acceptable.

Approximate cost of services:
$17,000.00
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Company Response

Dear Mehnroonsh,

Thank you for your feedback.

Over the past three years, you have entrusted us with three projects, including the one mentioned above. Your loyalty to our company has always been greatly appreciated and valued. As always, our commitment to providing the highest quality of product, service, and installation remains our top priority.

When we were assigned the cut-out job for your home, we carried it out based on the information you provided. After completion and inspection, the job was deemed successful, and you expressed your satisfaction.

A month later, you informed me that your engineer had some concerns. I immediately acknowledged this and contacted your engineer. He explained that your home project had been extended, altering the structure of the existing wall where we had performed the cut-out and window installation. According to the new project requirements, additional support for the window was needed.

I promptly reached out to you to explain the engineer's request for adjusting the window support and informed you of the associated extra cost, which you agreed to. When my installer arrived to make the adjustments, your engineer requested additional materials not discussed previously. My installer accommodated this request, purchased the necessary materials, provided you with the receipts, and you paid for them. The engineer then confirmed that the job was officially completed.

I understand your frustration with the additional costs. However, I want to emphasize that we addressed your concerns as a priority, and the reinstallation was completed within days according to your new project requirements.

Our intention is always to deliver our services with sincerity, professionalism, and care towards our clients.

I hope this detailed response clarifies the situation. Please do not hesitate to reach out at any time.

Thank you for choosing and trusting GTA Direct Windows and Doors.

Best regards,

Alex Razimor
GTA Direct Windows and Doors

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Window installation

Windows & Doors Installation & Service review in Old Toronto

Got an assortment of new windows from GTA Direct, instead of their competitors, for these main reasons:

- Very quick timeline from quote to installation
- Relatively inexpensive
- Many great online review ratings

Review after installation:

- The owner, Alex, responds very promptly to messages
- Alex took the time to answer all of my questions, as this was my first window installation. He also personally came by my home once the job was finished and showed me how to operate and maintain my new windows.
- The installers were respectful and cleaned up very well for themselves once they were done.

TL;DR:
- Quick turnaround time
- Inexpensive
- Great reviews
- Good communication
- Clean team

Approximate cost of services:
$9,000.00
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Company Response

Thank you very much! Appreciate the detailed feedback.

Thank you for choosing & trusting,

GTA Direct Windows and Doors

Grandeur Interiors
Grandeur Interiors
3 reviews Richmond Hill, ON
10/10

Changing all windows and doors

Windows & Doors Installation & Service review in Richmond Hill

I was highly satisfied with GTA Direct. The staff demonstrated exceptional knowledge, organizational skills, and effective communication. Their suggestions were invaluable, and they managed time efficiently, ensuring I was highly satisfied with GTA Direct. The staff demonstrated exceptional knowledge, organizational skills, and effective communication. Their suggestions were invaluable, and they managed time efficiently, ensuring a smooth experience.

Approximate cost of services:
$23,000.00
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Company Response

Thank you so much. Appreciate the kind words.

Thank you for choosing and trusting,

GTA Direct Windows and Doors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GTA DIRECT WINDOWS & DOORS INC.

Manufacture, distribution and installation of fine quality UPVC (vinyl) windows & steel/ fibreglass doors in the GTA.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
UPVC Windows, Certified Energy Star, Insulated Steel Doors, Fibre Glass Doors
SERVICES
Exterior Windows & Doors Installations
BRANDS
Proud Canadian Make
STYLES
Any requested style we customize upon request.
SPECIALITIES
Windows, Doors, Patio/French Style Doors cut out
WEBSITE
https://gtadirectwindowsdoors.ca/
PAYMENT METHOD
We accept any form of payment
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.