His & Hers Tree Service

Formerly Mc Donald Forestry Tree Care Services
Tree Service
Hamilton ON L0R 1V0
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98%(30 reviews)
98%(165 reviews)
92%(631 reviews)
HomeStars
Tree Service
His & Hers Tree Service
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96%

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Reviews by rating (past 12 months)

Reviews for His & Hers Tree Service

Average customer rating:
9.9 10 (205 reviews)

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Jason in Moore Park
Jason in Moore Park
1 review Toronto, ON
10/10

Arborist, tree pruning and removal

Steve was one of the very few people that I dealt with that was completely professional. He helped me out right away, arrived and completely the work when promised, he was on budget, and did a great clean up job. I would absolutely use McDonald Forestry again and I would be happy to recommend him to anyone.

Approximate cost of services:
$1,200.00
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Company Response

Hi Jason, you are great to work with and it is great to work for people that appreciate our hard work. I hope to work with you again.

Thanks,

Steve McDonald

Peter in Ancaster
Peter in Ancaster
1 review Ancaster, ON
10/10

Tree Removal, Pruning and Clean-up

Our experience with this company was exceptional. We had a large tree dangerously situated between two houses and the guys safely brought it down. Steve McDonald and his crew are highly professional, safe and friendly. Great job!!

Approximate cost of services:
$2,100.00
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Company Response

Thank you Peter. Your job was a very large and tricky removal.I am glad that you did not go with another company. I hope everything goes well with your new home.

Steve McDonald

Jeff - Longbranch
Jeff - Longbranch
1 review Etobicoke, ON
10/10

Tree Removal

The team was fantastic! Quick, responsibe and exceptionally clean. There was bad weather for the second day of removal and they still showed up. Above and beyond what I was expecting. I would recommend to anyone!

Approximate cost of services:
$4,000.00
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Company Response

Thank you Jeff for everything. You were great to work for. You made everybody lunch and made sure we were all ok through out the job. Once again it was a pleasure.

Steve McDonald.

David Parker in Riverdale
David Parker in Riverdale
3 reviews Toronto, ON
10/10

Tree Removal

McDonald Forestry made the removal of a big diseased Manitoba Maple in our backyard painless and stress-free. The price was reasonable and they did it unobtrusively and left the backyard neater than it was before they began!

Approximate cost of services:
$2,000.00
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Company Response

Thank you David for your great review. You must have had a nice sunny season with that tree removed. Enjoy!

Steve McDonald

Dennis in Scarborough
Dennis in Scarborough
1 review Toronto, ON
10/10

Tree Removal

Steve and his staff did a real good professional job. The job they did were exceptional. His team was reliable and explained clearly if you had questions. They did the job within the time frame promised. What a fantastic job!

Approximate cost of services:
$800.00
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Company Response

Thank you Dennis. Your job seemed like a small one but it still took alot of work! Enjoy your new lawn.

Steve McDonald

Karin in Scarborough
Karin in Scarborough
1 review Scarborough, ON
10/10

tree trimming

I found McDonald Forestry on this website and I was very impressed with the job they did. My objective was more sunlight in my backyard. The arborist provided guidance for NOT removing certain branches when there were so many I wanted to remove. This is really important as there should be a balance. I did have a concern about my flowers and plants being broken. Not one plant was disturbed or damaged. Peter provided great customer service. My ojective was met and I am a happy customer.

Approximate cost of services:
$0.00
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Company Response

Hi Karin, thank you for the great review. We take our ability to protect your plants from being damaged very seriously. We know how much time and care it takes to get it that way was when we arrived, we make sure it stays that way.

Jim in East York
Jim in East York
5 reviews East York, ON
8/10

Removal of branches overhanging neighbour's lots

We're on a corner lot, and have mature trees located in the back corner bordering both neighbours. Some large branches were overhanging one neighbour's house, and others were overhanging (and actually squishing) the other neighbour's tool shed.

We decided to take action and my wife found McDonald on this site. We selected them given both the volume and quality of their reviews.

The only reason this review is an 8 and not a 10 is that the scheduling process was a little strained. We scheduled a day and time for someone to come by and give us a quote, but they didn't show. After making special arrangements to be home during the day for that purpose and no one coming by, we called and learned that due to a snafu we were scheduled on one system but not the main one. So we had to rearrange the time for the quote to take place.

Once the quote was given, a day and time was scheduled for the work to take place. Again after making special arrangements to be home (including access to our neighbour's yards as may be required), the job had to be moved to another day. I fully understand things like broken down trucks limiting your capabilities come up, but a little notice would have been nice given my wife took a day off work to be home, then I had to take a day a little later for when the work actually happened. Vacation days are precious and to waste them is rather frustrating.

That said, when the work actually took place, the service was excellent. The crew showed up near the specified time, and the work was done according to the agreed quote. (I actually think they went above and beyond what was quoted given my wife's description of what was discussed during the quote versus the actual work done with several queries about what to remove and what to leave.) I asked several questions about how to manage the trees going forward and received good advice.

So thanks very much to McDonald for the great work. But please try in the future to better communicate with your customers about scheduling. I suppose it would have been no problem if one member of the family stayed home all day, but when both of us work, being home requires juggling work schedules, so people need to be able to rely on things happening as scheduled or else get enough notice to modify plans.

Approximate cost of services:
$710.00
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Company Response

Hi Jim, I take my customers time very seriously and do my vary best to kept everybody happy. So thank you for letting me know that there was something you were not happy with so we can correct some of our practices to prevent this in the future.

Steve McDonald

Jodi
Jodi
1 review Scarborough, ON
10/10

Removal of several sick white birch

If you require an arborist for any reason please call McDonald Forestry. They are pros with excellent service at reasonalble prices!
Steve took care of us right fromt he start by letting us know what we up against as far a desease was concerned. We disliked having to remove trees but at the risk of damage to our house and those of our neighbours it was the right decision. From estimate to final billing McDonald Forestry are an excellent group and we highly recommend them!

Approximate cost of services:
$1,500.00
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Company Response

Hi Jodi, hope everything is well. Thank you for your review. It was a pleasure working for you guys and I hope to see you again.

Steve McDonald

VS in Markham
VS in Markham
6 reviews Thornhill, ON
10/10

Deadwood removal from several trees and 1 removal of tree

Based on other HomeStars reviews about McDonald Forestry and Tree Care, we called for an estimate. Service was prompt and Steve personally came by to give secondary look at the amount of work and logistics. Steve explained what could, should and would be done and was knowledgeable and fair about what costs were necessary (did NOT try to upsell us). Finally, they removed everything and left the ground cleaner than they found it!

Approximate cost of services:
$4,700.00
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Company Response

Thank you for your guys high review. I hope you enjoy the feeling that branches are not going to be falling down while you guys are walking around in your backyard. It was alot of work, but we had a great time working for you and hope to see you again.

Steve McDonald

Andrew from Toronto
Andrew from Toronto
3 reviews Toronto, ON
10/10

Prune tree and remove large branch

McDonald's provided a prompt quote after I contacted them. Their flexibility allowed me to agree an acceptable price.
However, what I thought was a quote to prune the tree and remove a large branch turned out to be a quote to remove the large branch only.
The team was flexible and accomodating and ended up doing a lot more than remove the large branch. We both played a part in the miscommunication.
The work was performed to a high standard and the cleanup was excellent. Communication was good too.
My backyard is certainly a much brighter place and I don't have to worry about that big branch hanging over my car.
I would certainly recommend Steve and his team to others requiring qualified solutions to tricky tree problems.

Approximate cost of services:
$800.00
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Company Response

Thank you Andrew, we always make sure that the homeowner, crew and myself are all on the same page before we start any job. The limb we removed for you probably would have failed from that last storm we had. Your car should feel much better!

Regards,

Steve McDonald

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about His & Hers Tree Service

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