NEWLIFE Roofing Canada Inc.

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I used this company Sept 2018 to do my roof, a few months later I discovered that it was leaking in the living room, kitchen, bathroom and one of my bed room. I called Jennifer, she came took pictures,plus send workers over to try to fixed it, they came on three different occasions but the roof still continue to leak. On Jan 11/2020 I contacted Jennifer, plus sent pictures of water coming into my bedroom from the rain, her response was,"ok I see that", after that conversation she fail to response to texts or calls.

Update April 2000. like the others who have stated here, after 3 years my roof started leaking.

Jennifer does not return my calls. I am going to start looking for another roofer to repair my roof with their shoddy job.

STAY AWAY FROM THIS COMPANY ... Their quality, warranties and integrity are virtually non-existent. I hired Newlife Roofing approx. 3.5 years ago for a flat roof in Oshawa. There was definitely a language barrier but we managed to figure things out. Their price was the most competitive, but as the old adage goes "you get what you pay for". The work was completed and I was given a written 12 year warranty.

PROBLEM #1: After they did the first roof, I asked them to quote on another property I owned. I received the quote and paid the deposit. On the day work was to start, they showed up with their crews and materials and try to extort me for more money than agreed. There weren't any surprises or additional work that needed to be done, they just wanted more money or they were going to pack up their things and leave. I said no and they packed up and left the site. I had another more reputable company come and do the job.

PROBLEM #2: 3.5 years after the original roof was done we experienced a leak. I called Jennifer, she picked up, I explained the situation to her and she said someone would call back. Once she realized I was calling for warranty work she failed to answer or return any more calls. I had another roofer come out to the repair. He said it was a result of the poor worksmanship and materials used the roofer.

OVERALL
Quality = VERY POOR
Service = VERY POOR
Communication = VERY POOR
Integrity = VERY POOR

This is not a company you want to trust with something as important as your roof. Lesson learned on my part.

Update 4/1/2020
Leak has not been fixed. I contacted them in November and did not hear back from Jennifer or Effy. Waited till the spring and the same thing. They will not return my calls, even though I paid extra for a 12 year warranty.

I will be contacting my lawyer to claim my money back, as this company is fraudulent. Please stay away from this company save yourself the headache.

I had used New Life roofing 2 years ago to replace my roof. They did a decent job and only took 1 day.

Fast forward 2 weeks ago when we noticed a leak in the roof. I made the call and to my pleasant surprise they arrived the next day to have a look. Unfortunately, due to the weather they could not assess the damage and promised me that they would return soon as it was warm. Sure enough, true to their word, they came back and found a nail that had exposed itself due to the elements. A quick repair later, they were done. I have to say I was not only impressed by the job they did, but the fact they returned so quickly to repair and stand by their work.

This company provided a quote to replace shingled roof, I paid a deposit of $500 to have the work completed. After 6 weeks with no contact called to check with Jennifer, now she wants $1000.more to do the work.
Not willing to pay this company any more as they destroyed the evestroughs next door when they did that house. Refused to repair the mess they made of the evestroughs next door, blocked his number on her cell. Jennifer told me that she would e transfer the $500 to me, don't believe a word frm her mouth.