We recently purchased and installed engineered hardwood from Fairmont in the entire downstairs of our house (~900sf). Fairmont both supplied and installed the material. Overall the process was easy; Al was very knowledgeable and provided us with a great rate compared to other flooring stores we obtained quotes from.
The scope of work included the install of the hardwood and baseboards which took about ~4-5 hours. We did run into 1 issue which I can say was handled extremely well (and hence my actual recommendation). Days after the installation my wife found on one of the hardwood boards the wear layer separated from the plywood core likely from a nail that must have caught a screw under it and popped back up. I notified Al on a Sunday and he immediately responded to rectify the issue. We had to wait about a week until there was a free installer (which is completely reasonable). The installer came out and gave me some options on how to fix the issue free of charge. Finding a good supplier to buy products from is one thing, however I truly believe that warranty and remedy type situations really show you true nature of folks and this was handled very well. I would recommend Fairmont.
- Approximate cost of services:
- $7,500.00