Multiple Cracks Within Only 9 Month After Concrete Job was Completed
While we were originally happy with the completed work, multiple cracks developed within only 8 - 9 months after job completion. Any attempts to contact the owner failed very similar to what other unhappy customers are describing. While the main job was completed on time, to get finishing touches completed requited reminders, phone calls, asking nicely, requesting completion, etc. Communication with the owner was an extremely negative experience after full payment exchanged hands four days into starting the job. Perhaps it would have been better experience if payment was not completed before job was finished, but owner insisted on full payment on day three. There was a definite rash to complete work and move workers and equipment to a new location/contract which resulted in damages to our property. The owner committed to fixing one at his expense, but it took weeks to fix it after multiple reminders. Materials used were from other locations with old, used parts discarded by other people. For the other damage done to the house requited hiring another contractor and paying extra to fix it. So, after this experience we will not be recommending this company to anyone and cracks on the driveway will serve as a loud advertisement to anyone who is looking for a concrete job. So far, many driveways and sidewalks were replaced in our neighborhood by other companies, but only ours developed cracks.
The owner is NOT a Concrete Replacement Expert, but a skilled Salesperson who knows what to say at the right time, read your facial expressions and responses to get contract signed. Most people leave reviews shortly after work is done and no problems have developed yet but give it a year and cracks may develop. The company also does not provide any warranty. We sincerely regret choosing this company to complete the required job.
- Approximate cost of services:
- $25,000.00