I rented a junk bin as we are renovating the kitchen at our house. The bin was not here by 9am as I was told it would be.
After several attempts to contact them, I finally get through to someone, and they tell me they will find out when it will get here and call me back....and I did not hear from them again. After several more calls, I ask them to get the driver to call me. Once again, absolutely no response. I have 4 kids - the entire main floor of the house has been ripped up, and I can't safely access the house - the guys are waiting for the bin to put all the tile/ metal mesh, etc into.
At 5:15 pm, I get a call from the driver saying the truck broke down and he is not coming at all! These guys are a fly-by-night operation, likely have a single truck and operate out of their parents basement. You can't get through to them, and if you are lucky enough to, you won't get a straight answer. They are a liability. Go elsewhere and get a real company to provide a bin.