We have not previously submitted a review because we could not give an unqualified excellent review. The quality of the laminate flooring and the workmanship was very good but the problem was with the carpet installation. We thought we were dealing with Petun Flooring only but it turned out that the person who came along was with another company. There was an obvious language barrier with this person [ which we do not condemn him for as he did his best ] However, on installation day the installers did not want to move the furniture- my wife was home alone and could not move the heavy bedroom furniture and the stairs were not cut to the right width. To the company's credit both of these problems were corrected at no cost to us. I would suggest that Abi should supervise the whole project to eliminate these types of issues. He can, of course, subcontract the carpet supply and install if he wishes. To sum up, in the end we are happy with both the quality of the products and the price. In order to recommend the company to someone else, however, we would have to know that steps were taken to prevent the same issues happening again.
- Approximate cost of services:
- $2,500.00
- Company Response
You are absoloutly right I have to superwise the subcontractors. Thank you for your review and your honesty. I was not aware of your problem you are having at that time. I wish I knew that beacause your wife called me and I came to install the transitions while the carpet guy was there and your wife did not tell me anything. At least, I could solve this issue over there and I could make you more happier.
I am glad you are happy with my company's product and our workmanship. I always do my best.
Thank you so much.
Petun Flooring