Scheduled a much needed cleaning of our ductless AC unit. They did a great job cleaning the unit and only took about 30 minutes. The two gentlemen who came to clean the unit were friendly and helpful. Unfortunately they left a bit of a mess. There was debris left on the stairs (easy enough for me to vacuum), but they also left dirty hand prints on my walls and ceiling which will require me to set up a step ladder on my stairs to clean. I notified the company and they thanked me for the feedback but did not apologize for the mess or offer to come back to clean it. For a AC cleaning service that costs this much I would expect them to leave the space the same way they found it.
- Approximate cost of services:
- $400.00
- Company Response
Hello Chris, we apologize for this situation, providing great customer service is our priority. Thank you for your feedback- we really value it and we are always looking to improve.