Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Reviews for Nordik Windows And Doors

Average customer rating:
8.2 10 (1433 reviews)

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Private User
Private User
Private User reviews Halton Hills, ON
10/10

Patio Door

The 2 gentlemen that installed my patio door where incredible. They were very professional. Thank you Nordik windows for the experience I will definitely order again in the near future.

Approximate cost of services:
$1,700.00
8 of 8 people found this review helpful.
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Company Response

Hello, thank you very much we are so happy to hear that you are loving the new patio door! We looking forward to hearing from you again soon!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Windows

Excellent workers. They were very clean and thorough with their work. Wish I would have chose this company to do my other windows.

Approximate cost of services:
$10.00
8 of 8 people found this review helpful.
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Company Response

Hey thank you so much for the great review of our installers! We wish you would have chose us for your other windows too!

Dave
Dave
0 reviews Schomberg, ON
1/10

Nordik Nightmare

Nordik is likely one of the worst companies I have ever dealt with. What seemed to start out fine, turned into a nightmare. We were having a number of rectangle and shaped (triangle) windows replaced. The shaped windows were made wrong multiple times and required multiple days having to be home to allow for remeasuring and multiple attempts to install wrongly manufactured windows. There were also a couple of occasions where they were scheduled to come and didn't show up. They even tried to have us accept windows that were too small for two openings, as they felt that was the best they could do. In the end, they managed to make them right, but did not offer any kind of compensation or consideration for all of the inconvenience. It seems they feel it is not unreasonable to have a customer spend so many days waiting for them to do a job right.

If we hadn't filed a complaint with the Better Business Bureau, I don't believe the job would be done now (after nearly 11 months of follow up). This company seems to have grown too fast and has not been able grow it's customer service to match.

Gave a 1 out of 10, as they seem to do rectangle windows okay.....as long as you don't need any follow up.

Best advice - Stay Away from Nordik!

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Dave, we completely understand your frustrations with your experience and thank you for your patience and understanding during the entire process. Your formal complaint had no impact on our commitment to delivering on all of the contracted items. If anything our commitment to deliver on our contract is what prolonged the experience further and for this we apologize. There were, at times, internal discussions on whether the easiest solution would be to give up and cancel the order and that probably would have been the easiest in many ways. Do we think your experience was acceptable? No we do not. Did we delivery on all 14 contracted windows? Yes we did. It is our sincere hope that your experience is not repeated in the future by our other customers and it is also our hope now that your installations are completed you can move forward and begin to enjoy your home again and the improved comfort and energy savings that your new windows will provide.

Trish1728
Trish1728
0 reviews Hamilton, ON
10/10

Window install

Guys installed the windows fast and efficient thanks! They look great ! And did about 12 windows in one day!

Approximate cost of services:
$9,000.00
8 of 8 people found this review helpful.
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Company Response

Hi Trish! We're so glad to hear how well your installation went and that you're new windows are looking good. We are certainly they will provide you with improved comfort and energy savings too! Win-win-win!

Private User
Private User
Private User reviews Whitby, ON
9/10

Quality windows & install

Ordered 5 replacement windows, a sliding door and Orleans fibreglass front door (excluding hardware). Jacob came and provided a quote fairly quickly. Despite a very long turnaround from ordering to install (i am still waiting on my doors), the windows were ready fairly quickly and were installed yesterday. Our installer was pleasant and professional and worked tirelessly all day and into the evening and did a great job cleaning up as well. I am very happy with the quality of these windows, so much so that I plan on replacing 2 more!

Approximate cost of services:
$10,000.00
6 of 6 people found this review helpful.
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Company Response

Hey, thanks for the great review of your window installation, we're happy to hear it went well! We are very much looking forward to installing your new doors as soon as they are ready and hope you are getting excited for these new upgrades to your home. We'll be seeing you soon!

Private User
Private User
Private User reviews Barrie, ON
10/10

Window replaced

Excellent service with great communication. Very happy with the product and friendly customer service representative.

Approximate cost of services:
$1,300.00
8 of 8 people found this review helpful.
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Company Response

Thank you so much!

Private User
Private User
Private User reviews Guelph, ON
10/10

Happy with everything

Great working with Levi. He was attentive and followed up. Quotes included drawings which were useful in product selection.
Pandemic hit and we had to wait like everyone else.
The installers were prompt, tidy and very skilled.
Mt thanks to Jeremy. I am completely satisfied

Approximate cost of services:
$12,000.00
8 of 8 people found this review helpful.
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Company Response

Hey thanks so much for the great review and recap of your experience working with Nordik on your door replacement. We really appreciate you recognizing Levi for his assistance and work on designing and ordering your customer door and for also recognizing your installation team for their skill and expertise. Sorry for the much longer than anticipated production period, we appreciate you understanding the circumstances and hope you consider your new door to be well worth the wait.

Private User
Private User
Private User reviews Toronto, ON
10/10

Main door replacement

Overall my door replacement was good. Quality of door is amazing. Installation , corking was good. But silicon job was not satisfied. We have to redo.
JACOB J

Approximate cost of services:
$3,000.00
8 of 8 people found this review helpful.
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Company Response

Hi thanks for the great review and rating! If there is anything we can do to improve your installation work, with the silicone or anything else please reach out and we will schedule a follow up. Thanks again!

Ann in Windsor
Ann in Windsor
1 review Windsor, ON
10/10

main door and window replacement

We needed to have a few windows replaced as well as wanting a new, more modern door. Rick was fantastic! Highly professional and well equipped to answer all our questions. He worked with us to get the best for our budget! I am so thrilled with the designs he came up with and cannot wait for the finished product! Thank you Richard and Nordik Windows!!

Approximate cost of services:
$19,000.00
8 of 8 people found this review helpful.
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Company Response

Ann thank you very much for your comments and feedback from working with Rick on your order. We're looking forward to providing you with new windows and a new door soon and are eager to hear how pleased you are with the finished product.

Frank Falco Toronto
Frank Falco Toronto
2 reviews Toronto, ON
0/10

Stay Away From this company

If I would write all the issues we had with this company, I would need to write a novel. Their windows come delivered in back of a cube van, no rapping, scratched and or not working.

Their service managers change every other day, likely because they are constantly getting bombarded with customer complaints and are constantly leaving the company.

Almost every window, has an issue or mechanical problem, and my bill is approx. $70,000, this is not a discount service, you should expect more when paying this amount. They have been working on my house for 1 year. They are constantly remaking windows and then deliver them and find our that they are the wrong size or they made they wrong windows. My wife Sandra Tosti, has been working with a bunch of their service managers for over a year, with zero resolution at this point. We are contemplating legal assistance and action, as we are now moving into the house, and are windows are still not working.

Approximate cost of services:
$70,000.00
5 of 7 people found this review helpful.
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Company Response

Hi Frank we're so sorry to hear about your experience, this is certainly not the level of product and service you should expect to receive when choosing Nordik. Could you please reach out to let us know which order this is referring to? We don't have a record of a customer or order in your name. Thanks!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

What’s it like choosing Nordik Windows for your home? It’s like a cold lemonade on a hot day, a perfect score in your golf game, or a hot cup of coffee first thing in the morning: complete satisfaction.

At Nordik Windows, we strive to be ahead of the curve when it comes to the latest and greatest in window and door technology. So, if you’re ready to give your home the upgrade it deserves, you’ve come to the right place.

Providing you with the best of the best in windows and doors has been Nordik’s passion for over 40 years. Home is where the heart is and we want you to feel like family, which is why we provide a 360-customer experience: manufacturing, installation, servicing, and one of the best warranties in the industry.

Proudly serving the Greater Toronto and Hamilton Area and beyond.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Replacement windows, entry doors, sliding patio doors
SERVICES
Window Replacement Our own RevoCell microcellular PVC windows are top-rated by Energy Star®, and have been specifically designed for the Canadian climate extremes. Door Replacement Our doors are modern and fully customizable. They are 100% Canadian-made and covered by our industry-leading 'No-Bull' Warranty for 25 years straight.
SPECIALITIES
We're a full-service window and door replacement company: we manufacture, we install, and we service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive — it covers products, installation and service, for 25 years straight. No excuses, no exemptions, and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.