- Approximate cost of services:
- $1,700.00
- Company Response
Hello, thank you very much we are so happy to hear that you are loving the new patio door! We looking forward to hearing from you again soon!
Hello, thank you very much we are so happy to hear that you are loving the new patio door! We looking forward to hearing from you again soon!
Hey thank you so much for the great review of our installers! We wish you would have chose us for your other windows too!
Hi Dave, we completely understand your frustrations with your experience and thank you for your patience and understanding during the entire process. Your formal complaint had no impact on our commitment to delivering on all of the contracted items. If anything our commitment to deliver on our contract is what prolonged the experience further and for this we apologize. There were, at times, internal discussions on whether the easiest solution would be to give up and cancel the order and that probably would have been the easiest in many ways. Do we think your experience was acceptable? No we do not. Did we delivery on all 14 contracted windows? Yes we did. It is our sincere hope that your experience is not repeated in the future by our other customers and it is also our hope now that your installations are completed you can move forward and begin to enjoy your home again and the improved comfort and energy savings that your new windows will provide.
Hi Trish! We're so glad to hear how well your installation went and that you're new windows are looking good. We are certainly they will provide you with improved comfort and energy savings too! Win-win-win!
Hey, thanks for the great review of your window installation, we're happy to hear it went well! We are very much looking forward to installing your new doors as soon as they are ready and hope you are getting excited for these new upgrades to your home. We'll be seeing you soon!
Thank you so much!
Hey thanks so much for the great review and recap of your experience working with Nordik on your door replacement. We really appreciate you recognizing Levi for his assistance and work on designing and ordering your customer door and for also recognizing your installation team for their skill and expertise. Sorry for the much longer than anticipated production period, we appreciate you understanding the circumstances and hope you consider your new door to be well worth the wait.
Hi thanks for the great review and rating! If there is anything we can do to improve your installation work, with the silicone or anything else please reach out and we will schedule a follow up. Thanks again!
main door and window replacement
Ann thank you very much for your comments and feedback from working with Rick on your order. We're looking forward to providing you with new windows and a new door soon and are eager to hear how pleased you are with the finished product.
Hi Frank we're so sorry to hear about your experience, this is certainly not the level of product and service you should expect to receive when choosing Nordik. Could you please reach out to let us know which order this is referring to? We don't have a record of a customer or order in your name. Thanks!
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