Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Reviews for Nordik Windows And Doors

Average customer rating:
8.3 10 (1466 reviews)

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Sara m
Sara m
1 review Brampton, ON
0/10

Window replacements

Horrible horrible company !
It took them 3 years to complete the job ( replaced windows)
They would book an appointment then show up with wrong windows . This happened multiple times . Once they booked an appointment and didn't show up at all . My husband and I took time off from work when they booked these appointments. Only to be disappointed time after time with the job not being completed . Finally 3 years later they finished after many service calls . We asked for compensation for all the inconvenience and time off work and were told that are time was of no value to them . We spent almost 3 years with no blinds on our windows because they had removed them . This whole experience was disappointing.

Approximate cost of services:
$39,000.00
1 of 1 people found this review helpful.
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Company Response

We're truly sorry to hear about your experience with Nordik Windows and Doors. It's disappointing to learn about the challenges you faced during the window replacement process, including the lengthy timeline and scheduling issues. Please know that we take your feedback seriously and will use it to improve our services. We value your time and the trust you placed in us, and we apologize for any inconvenience caused. Should you require any warranty assistance in the future, we would welcome the opportunity to provide you with an improved experience and to restore your faith in Nordik. Please let us know if there is anything we can assist you with now or in the future.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Nordik windows and doors

the. install team did an amazing job. The installers were quick, friendly and very clean. I would highly recommend them.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the wonderful feedback for our installation team and thank you for recommending Nordik, we really appreciate it!

Jared Kligerman from Toronto
Jared Kligerman from Toronto
9 reviews Scarborough, ON
0/10

Delays, errors and low quality work

DO NOT USE - have incorrectly or poorly installed the front door 4 times including having to replace the door 3 times.

Horrible communication between office, manufacturing and field team leading to delays and issues.

Multiple delays in delivery of windows and doors.

Incorrectly installed an unfrocked window that was supposed to be frosted.

Had to replace door and did poor job: sloppy caulking, glass not flush to door and door catches on frame.

Took FOUR visits to fix the foot lock on the patio door as the first time they did nothing and the next two they brought the wrong piece.

Constant detail errors and promises to do better are only lip service.

Took months for them to deliver a new front door only to install it poorly and damage it in the process so we're now waiting again for the new door to be made.

Would not recommend.

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Company Response

We sincerely apologize for the difficulties you've experienced with your window and door replacements. It's clear that we've fallen short of your expectations, and for that, we are truly sorry. We understand the frustration that multiple delays and incorrect installations can cause, and we take full responsibility for any errors made during the installation process. To address your concerns, we have already scheduled an appointment for remedial work to correct the problems with the door installation. Our team is dedicated to ensuring that the work is completed to your satisfaction and that the finished product meets our high standards of quality. We sincerely hope that this remedial work will restore your confidence in our services and provide you with the fantastic finished product you deserve.

Lino
Lino
1 review Brampton, ON
9/10

Very happy with the product

The doors are great! Had some minor issues with hardware installation and the service team was proactive in rectifying the situation.

Great service makes a great product even better from my perspective.

My wife an I would be happy to refer and recommend Nordik Windows to anyone who is currently looking to upgrade their windows or doors.

Thank you for making this a stress free experience for us.

L & P Iapaolo

Approximate cost of services:
$7,000.00
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Company Response

We're sorry to hear about your experience with the door hardware installation. We understand your disappointment and agree that great products should be paired with excellent customer service. We apologize for any lack of attention or concern you've felt and are committed to making things right. We hope to have the chance to provide you with better service moving forward.

Patricia in Toronto
Patricia in Toronto
1 review Innisfil, ON
10/10

Patio door

The team that installed my new patio door were amazing. They were focused, worked seamlessly together. They called to say they could come a little earlier than planned and asked if that would be ok. I was happy they could. I couldnt be more impressed with their work ethic and how well they all were so compassionate and compatible working together. They had a rhythm with one another.

Approximate cost of services:
$2,030.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words Patricia! We're thrilled to hear that our installation team exceeded your expectations. At Nordik, we strive to provide top-quality products and exceptional service, and it sounds like our team delivered just that. We'll make sure to pass along your appreciation to them. If you ever need anything else, don't hesitate to reach out. Enjoy your new patio door!

Private User
Private User
Private User reviews Etobicoke, ON
10/10

Door Installation

We saw our neighbours had put in new doors and they looked great. We called our neighbours & asked where did you get the doors from. They told us Nordik so we called and the process from start to finish was flawless. The whole process was a fabulous experience starting with our initial phone call to the installation of the doors. The entire communication between the office, project coordinator & installers was fantastic. We will use them again in a heart beat.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for sharing your photos and your experience with us, the new doors look great! We're thrilled to hear that you learned about Nordik from your neighbours and that your entire process went so well. We truly appreciate your kind words and look forward to working with you again in the future. If you see our lawn signs in your neighborhood, feel free to ask the homeowner about their experience and satisfaction with Nordik Windows and Doors. We take pride in providing top-notch products and services, and we're confident that their feedback will reflect our commitment to excellence.

nicholaswilson7600
nicholaswilson7600
1 review Thornton, ON
10/10

New Glass

We are very happy with the product and installation. Sales explained our options and introduced us to rebate opportunities. The installation crew was here twice to do 2 sets of sliding doors and 5 windows and they were great. Polite, efficient and ensured the floor and stairs were protected. They removed all garbage and swept up. I can't see room for improvement. I simply have no complaints. Well done.

Approximate cost of services:
$16,500.00
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Company Response

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are very happy with your new windows and patio doors, as well as with the installation process. We strive to provide the best service possible, and we're delighted that our installation crew was friendly and mindful of protecting your home. Your satisfaction is our priority, and we're grateful for your kind words. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new windows and doors!

Private User
Private User
Private User reviews Burlington, ON
10/10

Window replacement

Fantastic team, super clean and courteous! Got the two large windows replace in 4 hrs middle of February! No issues and love my new windows!

Approximate cost of services:
$8,400.00
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Company Response

Thank you for sharing that you had a fantastic experience with our team. It's great to know that the installation of your windows went smoothly and that you're loving the results. We pride ourselves on our cleanliness and courtesy, so it's wonderful to hear that reflected in your feedback. We also want to thank you for sharing the pictures of your new windows. They look fantastic, and it's always rewarding for us to see the impact our work has on our customers' homes.

Private User
Private User
Private User reviews , ON
10/10

Window replacement

We had 7 windows replaced by Nordik. The installation crew was very respectful and kept the work space protected and clean. Installation went smoothly and we are happy with the final product. Big improvement from our old windows! Thanks to Rick and the crew!

Approximate cost of services:
$11,000.00
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Company Response

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are happy with your new windows and that our installation crew, led by Rick, provided you with a smooth and respectful experience. Your satisfaction is our priority, and we are grateful for the opportunity to enhance your home with our RevoCell windows. If you have any questions or need further assistance, please do not hesitate to contact us. We look forward to serving you again in the future.

Private User
Private User
Private User reviews , ON
10/10

Entrance door

I choose the Nordik Windows and Doors for a new entrance door and very satisfied with my choice of this company. The door looks amazing!!!
Thank you, Anthony from estimating for answering all my questions. You are very professional. Thank you, Teresa for always calling me back and answering all my questions in a super friendly manner. Thank you very much, Zorro and Yaroslav for installing the door! This not easy job was done the perfect and very professional way!. Both installers were friendly and very professional. Super clean, no mess at all. Thank you, team!. Helen

Approximate cost of services:
$9,250.00
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Company Response

Thank you Helen, for choosing Nordik for your new door! We're thrilled to hear that you're satisfied with your choice and that the door looks amazing. We're so glad to see our team recognized for providing you with such excellent service. We'll be sure to pass along your kind words to them. If you ever need anything else, please don't hesitate to reach out. Thank you for your feedback and for choosing Nordik Windows and Doors!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

What’s it like choosing Nordik Windows for your home? It’s like a cold lemonade on a hot day, a perfect score in your golf game, or a hot cup of coffee first thing in the morning: complete satisfaction.

At Nordik Windows, we strive to be ahead of the curve when it comes to the latest and greatest in window and door technology. So, if you’re ready to give your home the upgrade it deserves, you’ve come to the right place.

Providing you with the best of the best in windows and doors has been Nordik’s passion for over 40 years. Home is where the heart is and we want you to feel like family, which is why we provide a 360-customer experience: manufacturing, installation, servicing, and one of the best warranties in the industry.

Proudly serving the Greater Toronto and Hamilton Area and beyond.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Replacement windows, entry doors, sliding patio doors
SERVICES
Window Replacement Our own RevoCell microcellular PVC windows are top-rated by Energy Star®, and have been specifically designed for the Canadian climate extremes. Door Replacement Our doors are modern and fully customizable. They are 100% Canadian-made and covered by our industry-leading 'No-Bull' Warranty for 25 years straight.
SPECIALITIES
We're a full-service window and door replacement company: we manufacture, we install, and we service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive — it covers products, installation and service, for 25 years straight. No excuses, no exemptions, and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.