Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Reviews for Nordik Windows And Doors

Average customer rating:
8.3 10 (1464 reviews)

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Maggie
Maggie
1 review Mississauga, ON
10/10

Door ,windows replaced perfectly

From technician Berkay 's excellent job and great communication we feel secure and dependable with Nordic windows and doors.

Approximate cost of services:
$30,000.00
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Company Response

Thank you Maggie! We're very pleased to know that Berkey provided you with great service.

anacacilhas
anacacilhas
1 review Hamilton, ON
0/10

3 main entry doors

Order took longer than advised. Poor workmanship, damaged our supplied door hardware on installation & was all subcontracted contrary to what sales person told us about company. Doors were supposed to be white but are pale blue. One door is the wrong panel style & doesn't match front door. Sales rep advised immediately on install day NOV 15 & all he did was delay after delay about a resolution that he claimed he was working on (with management) to only finally send a tech APR 3 to investigate the issues. So he actually didn't do anything as claimed & WHY SO LONG delay for tech?? Would post pictures here, but too many to upload. Will post them later. We have been advised about some minor deficiencies that will be fixed by sub, but major issue about colour must be addressed first so that proper color exterior trim is replaced. Very disappointed!!!!

EDITED TO UPDATE STATUS: 3 months later & issues are now worse! Instead of getting results the issues have increased. Repairs and/or replacements made with what appears to be lesser quality doors. Our new hardware that we provided has been damaged even more. Door replacements still not white, poor quality finish, damaged during delivery and/or installation. Technicians do not seem to care about repair others mistakes. Door alignment issues ongoing. Quality of workmanship is extremely poor without a care of what they are doing or damages!

Approximate cost of services:
$11,000.00
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Company Response

Thank you for taking the time to share your feedback with us Ana. We understand how frustrating it must be to deal with delays and discrepancies in the products you received. We want to assure you that we take your concerns seriously and are committed to resolving them promptly. We appreciate you discussing your concerns with us in more detail today over the phone, and we are looking forward to addressing each issue to your satisfaction. We apologize for the inconvenience this has caused you and appreciate your patience as we work to make things right.

Leslie
Leslie
1 review Hamilton, ON
10/10

Great experience, love the windows and front door

Working with Nordik was a great experience. Our sales rep, Levi, was fantastic! A nice guy but also helpful as we replaced all of our windows and selected a new front door. He made us aware of rebates and made it easy to make sure that happened. He gently made suggestions that were helpful to us. We were very happy with the price and we love the windows. The installers were also great... friendly, worked very hard, and cleaned up after themselves. Levi and installers also helped with a couple last minute requests too.. they were very accommodating. All in all we are so happy with the windows, got the rebate just as Levi said, and had a really positive experience with Nordik!

Approximate cost of services:
$23,000.00
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Company Response

Thank you for sharing your wonderful experience with Nordik Windows and Doors! We're thrilled to hear that Levi provided you with fantastic service and made your window and front door replacement process so smooth. It's great to know that he helped you take advantage of rebates and offered helpful suggestions. We'll be sure to pass along your kind words to Levi and our installation team. Thank you again for choosing Nordik Windows and Doors. We appreciate your business and your kind words.

Leslie in Toronto
Leslie in Toronto
1 review Pickering, ON
10/10

Kitchen window

Needed a new window put in before our Reno began. From start to finish Nordik was amazing! Miguel our salesperson was great and took into consideration our timeframe. They kept us up to date every step of the way. The installer was great and very professional! Will definitely call them again for any other windows!

Approximate cost of services:
$1,300.00
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Company Response

Hi Leslie! We're thrilled to hear that Miguel and our team provided excellent service and made the whole process easy and convenient for you, especially considering your renovation timeframe. We truly appreciate your feedback and look forward to assisting you with your future window or door replacements.

David in Toronto
David in Toronto
2 reviews Mississauga, ON
10/10

Front Door Repair

Nordik provided excellent and determined effort to get the proper replacement part for our front door from the manufacturer. Berkay was the technician who was to our place several times until we finally got the part that could be retrofitted to our door. It was always service with a smile and in the end a job well done. Work was done under manufacturers warranty.

Approximate cost of services:
$0.00
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Company Response

Thank you for sharing your experience with us! We're delighted to hear that Berkay and our warranty team provided excellent service and went above and beyond to ensure your front door was repaired properly under the manufacturer's warranty. We truly value your feedback and are so pleased to hear that you are satisfied with the outcome. If there's anything else we can assist you with, please don't hesitate to let us know.

G Manson
G Manson
1 review Brampton, ON
10/10

Patio door replacements (2)

Jeff was prompt and professional when we got together and reviewed replacing our 2 patio doorways. I am grateful for his help and knowledge, and we proceeded to arrange the work; he made it quite easy. We are looking forward to the finished product!!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for choosing Nordik Windows and Doors for your patio door replacement project! We're thrilled to hear that Jeff made the process easy for you and we're confident that you'll love the finished product. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to enhancing your home with our patio doors!

Private User
Private User
Private User reviews Barrie, ON
10/10

Oka and his installer partner was amazing

From Jen's (sales) visit, to booking, to installation, and soon their first replacement visit for something minor, it has been seamless and effortless on my end. I really appreciate the thought behind such a wonderful team. Thank you Nordik!

Approximate cost of services:
$34,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words and for choosing Nordik Windows and Doors for your project. Our team takes great pride in providing excellent service and ensuring our customers are happy every step of the way. We're glad that you've noticed and appreciated our efforts. We want to make sure that everything is perfect for you, so we'll be back later this week for a follow-up visit. If you need anything else in the meantime, please don't hesitate to reach out. Thank you again for your feedback and for trusting us with your home. We look forward to continuing to exceed your expectations.

Private User
Private User
1 review North York, ON
8/10

Repair

Amazing service, updates in a timely fashion and gentlemen who serviced the windows was timely, polite and gave explanation to what he was replacing.

Highly Recommend this company!

Approximate cost of services:
$0.00
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Company Response

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our warranty service. Providing excellent service and clear communication is always our top priority. If you ever need anything else, please don't hesitate to reach out. Thanks again for recommending us!

Haider
Haider
2 reviews Mississauga, ON
8/10

Window Replacement

Sarah and the team were great. Very professional with the installation and didn't leave any mess behind.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for choosing Nordik and for sharing your feedback Haider!

Private User
Private User
Private User reviews Toronto, ON
9/10

Two large entry doors with glass transoms

Great product! Had all my windows replaced a few years ago and came back for the doors. It took a lot longer for the doors to be completed, but well worth the wait. The difference in terms of heat loss is night and day and was instant.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your kind words and for choosing Nordik Windows and Doors once again for your home improvement needs. We're delighted to hear that you're enjoying your new doors and that you've noticed an immediate difference in terms of heat loss. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

What’s it like choosing Nordik Windows for your home? It’s like a cold lemonade on a hot day, a perfect score in your golf game, or a hot cup of coffee first thing in the morning: complete satisfaction.

At Nordik Windows, we strive to be ahead of the curve when it comes to the latest and greatest in window and door technology. So, if you’re ready to give your home the upgrade it deserves, you’ve come to the right place.

Providing you with the best of the best in windows and doors has been Nordik’s passion for over 40 years. Home is where the heart is and we want you to feel like family, which is why we provide a 360-customer experience: manufacturing, installation, servicing, and one of the best warranties in the industry.

Proudly serving the Greater Toronto and Hamilton Area and beyond.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Replacement windows, entry doors, sliding patio doors
SERVICES
Window Replacement Our own RevoCell microcellular PVC windows are top-rated by Energy Star®, and have been specifically designed for the Canadian climate extremes. Door Replacement Our doors are modern and fully customizable. They are 100% Canadian-made and covered by our industry-leading 'No-Bull' Warranty for 25 years straight.
SPECIALITIES
We're a full-service window and door replacement company: we manufacture, we install, and we service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive — it covers products, installation and service, for 25 years straight. No excuses, no exemptions, and no fine print.
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