Nordik Windows And Doors

Pete, my salesperson, was very knowledgeable and explained the product very clearly and professionally.
If I had a question, he was very quick to get back to me with an answer.
Shavkat Azimov was the installer and he was excellent. He cleaned up the worksite very well and did great workmanship. He is a very hard worker and very pleasant. I hope he is still with your company when I am ready to replace more windows.

We have used Nordik Windows and Doors to replace our front entry door in 2011 and this year we had 8 windows replaced.
We found this company very reliable, good product, and their installation services excellent.
Miki from Metro Wide Home Improvement is very professional, friendly and consencious. They left the place very clean.
We are very happy with them.
Robert

The two installers arrived when scheduled. They were very efficient and completed the task in good time. They were friendly and professional. They worked quickly, leaving the area clean and orderly with minimal disruption to our day.

Daniel and Ian replaced a section of a large window that had a minor flaw. They were very friendly and they replaced the window professionally and cleaned up afterwards. Thanks Guys!

The two boys showed up on time and did the best job on my door..blah blah blah and cleaned up there mess ..I would recommend this company for your work well done..

This is a review about their customer service. I had my windows replaced by them. The window looks good, and I thought I found a company I can trust and recommend. Then one of the window handles broke, and I asked for a replacement. Apparently, they never had the proper parts and asked me to wait. I waited 2 MONTHS. No follow up. So I called, and they said they had the parts. I'm upset that I was in the dark, but maybe there was a real delay.
Paul, one of their customer service reps, said they were on a tight schedule, and gave me very limited choices for the day for the repair. Fine, I thought. The technician will be there between 1-4pm, he said. Well, today was the day, and what happens? No call until after 4, to tell me that the repair won't happen today. They said they can only book me this one day in October next week.
Is this what you want? To have to call to check if your parts have arrived. And then book off your day so you can be home to receive the technician, ONLY for them to not show up. Oh, and you will not have a choice in selecting a follow-up day.
I hope this is all just some mix-up; by all accounts, their reviews seem good, and my window looks good. But right now, and for the past two months, which included blazing August, my window didn't open from a broken handle, and they never seemed to care.
Choose carefully.

Buying windows from Nordik was a pleasant experience. What was more pleasant was the service from the installers, Mickey and his crew from City Wide, who were absolutely excellent. They were very decent and pleasant to deal with as well as receptive to discussing issues about protecting our floors and plants etc. Thank you guys for a very pleasant experience.

Fantastic and very professional installers. Very courteous and explained step-by-step on installation procedures and. Everything was cleaned upon completion. Highly recommended installers Milos and Borjan for further installations. Thank you

SEPT 17, 2019
After a few false starts, our front door was finally ready to be installed. In June 2019, we had a window & door to be installed. Shavkat was our installer, and he did a wonderful job. Our door had some issues & we had to wait for them to be resolved. When the door was ready in Sept, I didn't hesitate to request Shavkat. He was very helpful with my questions and he was excellent with the demolition, install and clean up. He was here for less than 3 hrs from start to finish. I would highly recommend Shavkat to anyone for installing windows or a door.
Marg Pickrell

There was a recall for minor problem. The COmpany responded promptly. Worker fixed the problem in a few minutes. He was knowledgeable, efficient and courteous. cares about customer experience .