Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Silvercloud in Toronto
Silvercloud in Toronto
2 reviews Toronto, ON
0/10

Job still not complete after a year

After more than a year, my front door installation job (and the damages caused by the Nordik installers) still is not complete. The first installer (who brought his rude wife along) installed the wrong door, despite the fact that it didn't fit and hinged on the wrong side. They also left a hole where the transom window was supposed to go, because they hadn't brought that with them. (The wife said to me, "it's not that cold; what's your problem?") Debris including broken glass from window replacements was also left around the site. The second installer, months later, wrecked the wall material that had been damaged by the first installer, and didn't even apologize. The sill extension, which I ordered with the whole job back in October 2020, STILL HAS NOT ARRIVED (despite multiple phone calls inquiring)! Communication inside this company is completely dysfunctional. I eventually received followup from the sales guy, who urged a service manager to call me. However, two months later, NO FURTHER ACTION OR CALLS (and his line is no longer in service). Avoid this company like the plague!

Approximate cost of services:
$6,000.00
3 of 5 people found this review helpful.
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Company Response

Hello Silvercloud, we're sorry to hear that this has been your experience so far. We are very concerned with your feedback and there are clearly many things that need to be addressed. Please reach out to us at reviews@nordik.com so we can get some more information about your order and assist you with coming to a resolution.