Continuous problems with windows
Windows ordered in October, were installed April 2020, with two windows missing without notice, took numerous calls to ask about missing windows and missing screen for window, missing windows arrive about a month later but still no sign of the screen, after numerous calls again, screen arrived, started having issues with windows not closing properly, had to call for service technicians, some windows were not sealed properly from the outside and have some other issues, service technicians agreed that these issues needed to be taken care of, since then have tried calling to speak to the manager for over two months now and get the same run around he will call you on Monday and I never receive a call back. the only positive about this company is the service technicians Shawn and Al who were able to resolve the issues.
Save yourself a headache and don't hire this company.
- Approximate cost of services:
- $18,000.00
- Company Response
Hello Shamima, we apologize that it took us several follow ups to make this right for you and hope you are happy now with the finished product. Thank you for your positive feedback about the technicians who came to service your windows, we are happy to hear they were a bright spot.