Nordik Windows And Doors

When we needed to replace the windows and sliding doors in our home, we chose Nordik because of the quality and look of the windows, the professional sales team, and the positive reviews we read about the company. The quality of the windows and the look were as we expected, but the service we received was unacceptable and it took over 5 months for the job to be completed to a satisfactory level. We do not recommend Nordik Windows.
Our windows and doors were installed on November 5th. Due to mismeasurements done by the Nordik team, two windows were the wrong size when they arrived and were not able to be installed. In addition, we ordered windows that were black on the outside and white on the inside. The screens on our sliding doors and several of the windows were black on the inside. After weeks of trying to get the proper attention from Nordik Windows customer service the windows were re-measured and re-ordered. Because of this delay the windows were not able to be installed before the company shut down for the holidays and were only installed in February. We spent countless hours trying to get through to someone at Nordik who could order the proper screens. At one point the incorrect screens were ordered and a service person was sent out with black screens for a second time. Finally in April, 5 months after the first install date, the company was able to replace the black screens.
Nordik offered us $250 off a $15,000+ job as compensation for the delay and unsatisfactory service we received. However if we accepted we had to sign a document saying we would not post a negative review. We decided to not take the inadequate compensation.
This company is a mess, and not worth the time and energy it will take to ensure that the job is completed properly. Go with another company.