Nordik Windows And Doors

I hired Nordik with VERY CLEAR INSTRUCTIONS on what windows I wanted. They ended up installing windows that were NOTHING like what I asked for, and one of the smaller windows is not even properly finished. They immediately sent someone to remeasure the space and the installer told me that Nordik would replace the window to ensure I was completely satisfied. After more waiting, a Sales Manager named Jeffrey was assigned to my job and ASSURED me he would get back to me with a resolution. That was months ago. I've been calling and emailing the company for a week and no one is getting back to me to resolve my situation. NEVER USE THIS COMPANY. I have never seen such unprofessionalism in my life.