Phenomenal product, workmanship, service
We needed new windows and doors in our new to us, 50 year old house. We did our due diligence, got 6 estimates from 6 different window door companies and ALMOST cancelled our appointment with Nordik, just figured there would be the same presentation and pressure to sign up with them as with the other 6.
WE WERE ABSOLUTELY DELIGHTFULLY SURPRISED !!
Our first contact was with their sales rep, who was well informed about the product he was showing us, about the warranties, our choices, what is included or what we need to get ourselves.
This was the only company that included the hardware for our doors with a 25 year guarantee!
This was also the only rep that listened to our choice of window colour and type of window. We did not want regular casement windows we wanted awning windows and we wanted black windows, which we believed would make our front door POP, and also bring in the black hinges on our garage door. We went through this with all the other companies, not one of them could see it or agreed. They also did not understand the reason behind the awning windows. An awning window has nothing in the middle of the window like a casement or slider, we wanted the full view. We feed and watch the birds in our area, our old windows were sliders and the middle of the window was blocked. We also wanted a large front entry door, 42, they were the ONLY, company who were able to offer that. The other reps tried to push what they had onto us not listening to what we wanted. Our rep was patient and looked through everything he had available and waited patiently as I chose colours that complimented our siding and brick. He never raced us or pressured us, and he showed us the make up of the doors and windows which were higher quality than the others we had seen.
We ordered with a delivery date of first week in August, they called to say we could get our windows in earlier but the door would still be first week in August, we chose to have it all done together.
They sent 2 extremely qualified installers. They arrived on time and were extremely professional.
They were so polite, clean, clean, super methodical in their workmanship. They told us they work as if it was their own house. Their workmanship was impeccable and it showed pride of their work with great work ethic!
Pardon the photos as we are having our kitchen renovated and outside landscaping finished.
We would 100% highly recommend this company and the team we had from start to finish!!!
- Approximate cost of services:
- $20,000.00